Plan Your Visit
Holidays & Special Hours
Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.
Parking Information
Penn State Health Milton S. Hershey Medical Center. Parking is free to patients and visitors.
Our free shuttles make it easy to get around campus once you’re here.
Valet Parking is available at the main entrance for patients and visitors for a nominal fee per vehicle.
Important Phone Numbers
CareLine: 717-531-6955 (locally) or 800-243-1455 (toll-free)
- Call our CareLine to make an appointment or for general questions
- TTY: 717-531-4395 or 800-731-3032 (toll-free)
Hospital operator: 717-531-0000
- Connect to hospital departments and service areas
- Find and contact a patient
Outpatient pre-arrival: 717-531-1300
- For patient registration, insurance verification, and financial evaluation
Patient concerns: 717-531-6311
- Share a concern with a Patient Experience liaison
Billing and insurance: 800-254-2619 or 717-531-5069
- Learn more about billing and insurance
Medical records: 717-531-8055
- Learn more about medical records
Accepted Insurances
We accept a variety of health insurance plans and will submit claims on your behalf. Certain coverage restrictions may apply based on your individual benefit package.
