We take patient privacy seriously at Milton S. Hershey Medical Center. We have policies in place to protect your personal medical information. 

Discussing patient information

Our staff only uses a patient’s medical information to provide treatment to the patient or for billing purposes. We don’t discuss a patient’s health with anyone other than the patient, his or her guardian, and other related care providers.

We ask that you share medical information with your family and friends as you feel appropriate.

Confidential admission

You may request that we “do not list” you as a patient in our directory. If you make this request, callers and visitors will be told that you are not a patient. Mail, gifts and flowers will be returned to the sender. This designation is usually reserved for legal issues.

Request for privacy

If you are in a room that is not private, visitors may be asked to step out of the room if you or another patient requests privacy to discuss medical issues with a caregiver.


We cannot guarantee the confidentiality of any messages transmitted over the Internet, so please don’t use e-mail to send or request sensitive information. You can send secure messages to your provider through My Penn State Health, our site for patients.

Do not use e-mail to report sudden or significant changes in your health to your care provider.

Privacy notices

Our privacy notice is posted in public locations throughout the hospital. You may also request a privacy notice from your caregiver or by contacting the Privacy Office at 717-531-2081.

Learn more about our commitment to privacy.

View privacy Policy

Notice of Privacy Practices - HIPAA

The HIPAA (Health Insurance Portability and Accountability Act of 1996) Privacy Rule gives individuals a fundamental right to be informed of the privacy practices of their health care providers, and to be informed of their privacy rights with respect to their personal health information (PHI). The required notice is available for you to download below: