Specialties at this Location
- Physician Assistant
- General Surgery
Plan Your Visit
COVID-19 Patient Visitation Policy
General Visitation Guidelines
These visitation guidelines apply to all Penn State Health care settings with the exception of COVID-19 units. Contact your patient’s care team before visiting if you have questions about how the policy applies to you.
Penn State Health staff will continue to monitor COVID-19 and adjust its visitation policy appropriately.
- With some exceptions, the health system will permit all visitors for all adult and pediatric inpatient and outpatient patients from 8 a.m. to 8 p.m. Units may restrict the number of people at the patient’s bedside to ensure safety and privacy.
- No more than two people at a time may visit critical care patients. The hospital unit will coordinate visits for people under age 18.
- Only two family or support persons over age 18 are permitted to visit Labor and Delivery patients. The restriction doesn’t apply to postpartum patients.
- No more than two visitors are permitted in adult and pediatric outpatient surgery and procedure departments, emergency departments and outpatient clinics at any given time.
The health system will no longer screen visitors for COVID-19 at entrances. Units with high-risk or immunocompromised patients may screen visitors if they determine it to be in the patients’ best interest. All visitors must continue to wear level 1 (surgical grade) masks. They may wear cloth masks, but only if they cover them with a level 1 mask.
Important Phone Numbers
EMERGENCY: Please call 911
Referral Specialist: 610-378-2001
Patient Advocate: 610-378-2675
Central Scheduling: 610-378-2100
Spiritual Care: 610-378-2297
Financial Assistance: 610-378-2277
Gift Shop: 610-378-2357
Image Library: 610-378-2247
Holidays & Special Hours
Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.
Free, convenient parking is available on the Bern Campus in our spacious surface lots, located just off the main entrance. Visitors at the Downtown Reading Campus should park on the surface lot at the corner of 6th and Walnut Streets or in the Walnut Medical Pavilion parking, off of Walnut Street, and enter through the main entrance located on 6th Street.
Dining, Waiting Rooms, Mail and Gifts
The gift shop is located on the first floor of the main campus, directly behind the Information Desk. We offer snacks, stuffed animals, gift baskets, cards, comfort items, toys, books, jewelry and a variety of gift items for staff and patients. If you can’t visit the hospital, give us a call during our business hours and we’ll be happy to assist you in customizing the perfect gift basket for your loved one; new baby, get well, bit of cheer, or sympathy. We have free same day delivery service to hospital patients. We accept cash, MasterCard, Visa, and Discovery for phone orders. We also offer Apple and Google pay for in person visits.
Hospitality Lounge Waiting Rooms
We welcome visitors to wait in the 2nd floor Hospitality Lounge. Complimentary coffee and tea, and vending machines, are available. Please notify the nursing staff of your plans to wait in this area. Also, if you wish to visit a patient following a procedure, please make this request to the staff. The hospital cafeteria, located on the garden level, is also available to all visitors. The Critical Care waiting room is located on the 2nd floor and also is used for visitors and families waiting for patients undergoing cardiac and other outpatient procedures.
While waiting for family or perhaps during your visit, there is a lot to see and do in Berks County. Also, there is plenty of shopping within several miles of St. Joseph. For information, visit the Greater Reading Convention and Visitor’s Bureau at www.gogreaterreading.com
Meals and Snacks for Visitors
Main campus visitors are welcome to dine in our cafeteria which is located on the garden level, adjacent to the chapel. It is open seven days a week from 6:30 a.m. to 7:00 p.m. We also offer guest trays to our patients’ friends and family. Guests may order meals using the same At Your Request – Room Service Dining menu located in the patient’s room by calling extension 2700. The guest tray will be delivered with the patient’s meal if requested and if it’s possible. There is a $8.00 charge per guest tray. Cash payment is payable to the room service staff when the guest tray is delivered. Our room service delivery staff cannot accept checks or credit cards.
Mail, Flowers and Gifts
All mail, flowers and gifts addressed to you, will be delivered directly to your room. The address is: St. Joseph Medical Center, 2500 Bernville Road, Reading, PA 19605. Flowers are not permitted in the Critical Care or the Neonatal Intensive Care Units and may not be permitted for patients with certain conditions. If you have questions, check with your caregiver. If you wish to send mail to someone outside the hospital, please affix the appropriate amount of postage and give it to your caregiver. Many people, including staff, have life-threatening allergies to latex, so please order mylar as opposed to latex balloons.
Hotels, Motels and Extended Stay
Find a Hotel or Accommodation near Your Hospital
Whether you're looking for an affordable motel room for one night or an extended stay suite, you'll find it in central Pennsylvania. When making a reservation, ask if they offer discounts to families of Penn State Health patients or provide a shuttle service.
Home Rental Services
Campgrounds and RV Parks
We accept a variety of health insurance plans and will submit claims on your behalf. Certain coverage restrictions may apply based on your individual benefit package.