Important Information About COVID-19
Penn State Health is committed to keeping the public informed and helping people find the most up-to-date, reliable information about COVID-19.
COVID-19 Updates at Penn State Health
For updated information from Penn State Health about COVID-19, visit our Newsroom by clicking on the link below.
OnDemand COVID-19 screening
Free virtual screenings for COVID-19 are available Monday through Friday from 8 a.m. to 4 p.m. through our telehealth service, Penn State Health OnDemand. Anyone with concerns that they may have COVID-19 may use Penn State Health OnDemand to talk directly with a provider who can evaluate their symptoms and make care recommendations. Download the app, enrollment is free.
When to seek care
If you are experiencing symptoms below, have been in close contact with an individual that has COVID-19 or is suspected of having COVID-19, and you think you need to be tested for COVID-19, please call your health care provider before visiting their office. You may also use Penn State Health OnDemand to meet with a provider virtually.
The CDC reports that people with COVID-19 have had a wide range of symptoms, ranging from mild symptoms to severe illness. These symptoms may appear 2-14 days after exposure:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny rose
- Nausea or vomiting
Having one or more of these symptoms does not necessarily mean you have the illness. It is often difficult to tell the difference between COVID-19 and other illnesses, such as the flu.
Drive-thru COVID-19 clinic testing hours
Penn State Health Milton S. Hershey Medical Center (Internal Medicine West, Parking Lot A-1, 10 Conference Drive)
Patients will be directed to a parking area, instructed to call to register at the clinic and then directed to enter the clinic. It is not a drive-thru test site.
- Monday - Friday: 8 a.m.-5 p.m.
Testing is only for patients who have been evaluated by a provider and given an order for the test. Patients must present their doctor’s order, photo identification and insurance card.
Penn State Health St. Joseph
Penn State Health St. Joseph offers COVID-19 testing at two urgent care sites and its Downtown Campus. Patients will remain in their cars for testing at the two new locations.
Located throughout Berks County, the alternate testing sites offer expanded hours of operation:
Penn State Health St. Joseph Urgent Care – Maidencreek
108 Plaza Drive, Suite 101
Blandon, PA 19510
Monday-Friday: 1-7 p.m.
Saturday-Sunday: 8 a.m.-2 p.m.
Penn State Health St. Joseph Urgent Care – Strausstown
44 East Ave.
Strausstown, PA 19559
Monday-Friday: 7 a.m.-7 p.m.
Saturday-Sunday, 8 a.m.-2 p.m.
Penn State Health St. Joseph – Downtown Campus
145 N. 6th St.
Reading, PA 19601
Monday, Wednesday and Friday, 1-4 p.m.
Patients must have a provider’s order, which they may get from any provider or from the OnDemand app. You can find more information on the OnDemand testing here.
Direct all questions to Penn State Health St. Joseph Urgent Care – Strausstown at 610-488-9790.
Penn State Health Holy Spirit
Testing is offered at Penn State Health Urgent Care at 431 N. 21st St., Camp Hill, on the campus of Holy Spirit Medical Center. Anyone with concerns they might have COVID-19 can call 717-763-3730 to schedule a COVID testing appointment. Having an appointment for the test doesn’t guarantee you will receive COVID testing. Patients must present their photo identification and insurance card. A co-pay will be collected.
Penn State Health augments financial services for patients
Penn State Health has enhanced its financial counseling services to help families navigate the ongoing challenges presented by COVID-19. Financial counselors and customer service representatives are available to assist patients and consumers with a variety of new and existing programs.
Penn State Health has revised its patient visitation guidelines. (As of 6/03/2021)
How Penn State Health is Managing COVID-19
- With guidance from our emergency special pathogens team, Penn State Health has been able to effectively manage patients with special illnesses while safeguarding other patients, hospital visitors, health care workers and the community at large.
- Screenings remain are in place for all intake staff to identify higher risk patients.
- If a patient tests positive for the illness, the appropriate protocols are followed, including approved rooms dedicated for COVID-19 admissions.
What the Public Should Do
- Vaccination is the best way to protect yourself against COVID-19, and protect against developing serious complications if you do get it. Anyone who has yet to get vaccinated can sign-up at vaccine-scheduler.pennstatehealth.org or call 844-774-8883 to schedule an appointment, including same-day appointments.
- Regardless of your vaccination status, do not go to work if you are sick.
- If you are sick or have been in contact with someone suspected of having COVID-19, call your health care provider for recommendations on how best to be evaluated. Do not go to a hospital, urgent care site, or outpatient clinic without calling ahead to report your concerns about possibly having COVID-19.
- If you are not yet fully vaccinated, continue to cover your nose and mouth with a mask when around others and social distance.
- Free virtual screenings for COVID-19 are available Monday through Friday 8 a.m. to 4 p.m. through our telehealth service, Penn State Health OnDemand.
For more information about symptoms, illness severity, treatment, vaccination efforts and current CDC travel warnings, visit the CDC website.