Specialties at this Location
- Emergency Medicine
- Cardiovascular Diseases
- Plastic Surgery
- Critical Care Medicine
- Vascular Surgery
- Palliative Care Medicine
- Breast Surgery
- Spine Surgery
- Obstetrics & Gynecology
- Anatomic & Clinical Pathology
- Pulmonary Disease
- Orthopaedic Surgery
- Cardiovascular Diagnostics
- Cardiac nuclear stress testing
- Cardiac stress testing
- Resting echo
- Stress echo
- Breast ultrasound
- CT angiography
- Digital mammography
- 3D tomosynthesis
- Digital X-ray
- Image-guided biopsy
- Interventional imaging
- MRI wide bore
- Nuclear medicine
- Stereotactic breast biopsy and ultrasound
- Phone: 717-972-4900
- Fax: 717-972-4900
- Hours of operation: Mon. - Fri.: 7a.m.-3:30p.m.
- Phone: 717-857-0020
- Fax: 717-763-2210
COVID-19 Patient Visitation Policy
Penn State Health is committed to the safety of patients, staff, visitors and the general public. Due to the continued presence of COVID-19 in the region, Penn State Health is not allowing visitors who are not family/support persons in any of its facilities. Additional changes have been made to the guidelines for family/support persons. Adult inpatients and adult outpatient surgery patients may have one family/support persons per day. The family/support persons are not permitted to stay the night. Labor and Delivery and postpartum patients are permitted one family/support persons for the entire duration of the stay.
Per the visitation restriction policy, no visitors, aside from patient-designated and exception approved family/support persons, are allowed at this time.
View the visitation restriction policy for detailed information.
Hampden Medical Center welcomes patients
Just three years after the groundbreaking and four months after construction was completed, Penn State Health Hampden Medical Center opened to patients on Oct. 1. This state-of-the-art hospital has 110-private inpatient beds. The medical center provides expert 24/7 emergency medical care, inpatient and outpatient medical and surgical care, and labor and delivery services.
Working closely with independent community providers, Penn State Health physicians and community practice providers bring the highest-quality acute care conveniently close to home for West Shore residents.
Important Phone Numbers
Main Hospital Number: 717-981-9000
- Connect to hospital departments and service areas
- Learn more about preparing for your stay
- Learn more about billing and insurance
Emergency Department: 717-981-8110
- If you're having a medical emergency, please dial 911
Labor and Delivery: 717-981-8231
- Learn more about volunteer opportunities
If you're having an emergency, please dial 911.
The emergency department (ED) at Penn State Hampden Medical Center is prepared to handle injuries and medical emergencies. We specialize in the assessment and treatment of patients with stroke, obstetrical and gynecological, urologic, orthopedic, and general heart and vascular concerns. We also have specially trained forensic registered nurses, called Sexual Assault Nurse Examiners who provide victims of sexual assault with compassionate and comprehensive care while providing evidentiary support.
The ED works with a network of physicians and advanced practice providers (physician assistants and advanced practice nurses) to ensure access to high-quality care in our community.
No matter what time of day or night, our emergency department is here when you need us.
Important things to know
What happens when I arrive?
You will be greeted by our registration staff and asked to provide basic information about your injury or illness. A registered nurse will evaluate your symptoms and check your vital signs, medical history and current medications. You may be seen by a provider in an area called triage. This will aid in beginning your workup as quickly as possible.
The triage process allows for identification of the more seriously ill or injured patients. These patients may be seen first, even if they arrive after other patients. We know that waiting can be frustrating, especially when you’re in pain or not feeling well, but we will care for you as soon as we can. If you or a loved one gets worse at any time while you are waiting, please immediately notify someone at the front desk.
You will either be taken to a patient care area or asked to be seated in the waiting area. Our ED staff may begin tests, including labs and imaging studies, if needed. It is our goal to reevaluate your condition periodically, but if you feel your condition has changed, let one of our staff members know immediately. Please do not eat or drink anything until first checking with one of our registered nurses.
What happens in the patient care area?
You will be examined by a physician and/or provider who specializes in emergency medicine. Based on your condition, you will receive additional tests and treatments. It may take two hours or more to get your test results. A registered nurse will keep you informed about what is happening with your treatment.
You may be asked the same questions by multiple members of our care team, so we have the most accurate information. This is done to verify your identity and provide you with safe, high-quality care.
How long does it take for specialist consultations, lab and imaging results?
If a specialty consultation with a physician who specializes in your illness or injury is required, it may take up to several hours. During this waiting period you will remain under the care of the ED physician and staff. The timing for your lab and imaging results may vary depending on the amount and complexity of the studies, as well as the hospital’s patient volume.
Can I have visitors?
To get the latest information about visitation, please go to Penn State Health is managing COVID-19.
What happens after I am treated?
If your illness or injury requires admission to Hampden Medical Center, the ED staff will make these arrangements and a staff member will transport you to an available bed. If your condition requires treatment that is not available at Hampden Medical Center, the ED staff will facilitate a transfer to an appropriate health care facility.
What happens when I am discharged?
Patients who are discharged will be given complete after-care instructions and prescriptions, as needed.
My Penn State Health is a secure website where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.
For questions about your copay or the billing process, our registration team can assist you.
We value your feedback
Our goal is to provide each patient with the highest-quality emergency medical care. If you have any questions or concerns about the care you received in the ED, please contact the Patient Experience team at 717-981-8134, weekdays from 8 a.m. to 4:30 p.m.
We accept a variety of health insurance plans and will submit claims on your behalf. Certain coverage restrictions may apply based on your individual benefit package.