Our Quality and Safety Program promotes care that is free from harm, achieves the best possible clinical results and is delivered promptly with compassion.
Our program focuses on:
- Valuing the patient, their family and the overall experience
- Delivering the right care at the right time in the right place
- Eliminating hospital-acquired infections and preventable harm
- Promoting a culture of safety
- Using data to drive improvements in systems and processes
We foster a culture of "best practices," to ensure optimal patient care in the safest environment, using the expertise and innovative ideas of all team members. We are continuously analyzing data and care protocols and processes to prevent and reduce infections, and using new technology and ongoing education to provide the best quality care for patients.
Recent News
Fiscal Year 2025-2026
Hampden Medical Center has been CAUTI-free for over 24 months since March 2024
The most common type of Healthcare-Associated Infection is the Catheter-Associated Urinary Tract Infection (CAUTI), which accounts for more than 30% of infections reported by all acute care hospitals. Hampden Medical Center nurses and the Quality and Safety team collaborated to manage this problem through intensive patient monitoring.
Hampden Medical Center has been CLABSI-free on all units for 24 months since May 2024
Central line-associated bloodstream infections (CLABSI) are a serious type of healthcare-associated infection that occurs when germs enter the bloodstream through a central line. CLABSIs account for approximately 11% of all infections reported by acute care hospitals. Hampden Medical Center teams focus on prevention through standardized practices and ongoing monitoring to support patient safety.