Steve MassiniChief Executive Officer, Penn State Health
As chief executive officer, Stephen Massini focuses on the growth, development and overall performance of the Penn State Health system, including its adult and pediatric acute care and specialty hospitals, as well as the continued expansion of Penn State Health Medical Group across the health system’s core counties of Berks, Cumberland, Dauphin, Lebanon and Lancaster.
Massini joined Penn State Health in 2015, originally serving as chief financial officer for Hershey Medical Center. In 2016, he was promoted to executive vice president, chief financial officer and chief administrative officer of Penn State Health. Massini has been a transformational leader, central to the expansion of the health system’s clinical presence across central Pennsylvania and the development of innovative partnerships, including the collaboration with Highmark Health.
Prior to joining Penn State Health, Massini worked for Geisinger Health System in multiple roles, including chief administrative officer and chief financial officer for Geisinger Clinic. Previous to Geisinger, he held various leadership positions within the Highmark family of companies, including executive vice president and chief financial officer of HVHC, a subsidiary of Highmark focused on providing vision services.
Massini is a Penn State alumnus, having earned his bachelor’s degree in accounting with honors. He is a certified public accountant and a member of the Healthcare Financial Management Association.Biography
Deborah Addo, MPHPresident and Chief Operating Officer, Penn State Health
As president and chief operating officer for Penn State Health, Deborah Addo provides oversight to the health system’s hospitals, clinical service lines and acute care facilities to ensure their operational excellence.
Addo has more than 30 years of leadership experience in health care operations and management. She previously served as executive vice president and chief operating officer of Penn State Health, as well as interim president of the Milton S. Hershey Medical Center. Prior to joining Penn State Health, she spent more than seven years as senior vice president of Inova Health System, first as CEO of Inova Mount Vernon Hospital, Alexandria, Va., and as CEO of Inova Loudoun Hospital, Leesburg, Va., where she developed a track record of leading hospitals and physician groups through times of transition. Before joining Inova, she was chief operating officer and senior vice president of Meritus Health in Hagerstown, Md., the largest health care provider in Western Maryland.
She has been named multiple times by Becker’s Hospital Review as one of the “50 Great African American Leaders in Healthcare to Know.” Her areas of expertise include financial management, LEAN, organization reengineering, strategic planning, physician engagement and population health.
Addo earned her bachelor's degree in psychology from Georgetown University, Washington, D.C., and a master's degree in public health from Walden University. Reverend Addo is also a licensed minister ordained through the Church of God.Biography
Tom Stoessel, MBAExecutive Vice President, Chief Strategy Officer and Chief Transformation Officer, Penn State Health
As executive vice president, chief strategy officer and chief transformation officer, Tom Stoessel is responsible for the growth of the emerging Penn State Health system. His role is focused on the development and execution of the organization’s comprehensive strategic plan, driving clinical program expansion and partnerships with regional community systems, physician practices and industry partners and payers.
Stoessel has more than 25 years of leadership and executive management experience in the health care environment. He has extensive experience in organizational strategy, market development, physician network management, clinical program development, mergers and acquisitions and academic affiliations, as well as a background in marketing, branding and crisis communications.
Prior to joining Penn State Health, Stoessel served the former PinnacleHealth as senior vice president, strategic planning and business development. He was responsible for developing the high-level strategic direction for the organization, incremental strategies and annual plans of execution. He served in a leadership capacity for all merger, acquisition and affiliation activity, including hospital system expansion, as well as growth of the primary and specialty care physician network.
Prior to his role at PinnacleHealth, Stoessel served as senior vice president and chief strategy officer for Mount Nittany Health System, State College, Pa., where he produced significant growth of the organization, including its complete rebranding, development of a new inpatient tower, expanded Emergency Department, launch of an affiliated cancer institute, consummation of a master academic affiliation and the founding and build-out of the employed physician network.
Earlier in Stoessel’s career, he was a shareholder in one of Pennsylvania’s largest marketing and strategic planning consultancies.
Stoessel earned a master’s degree in business administration from Penn State Smeal College of Business and a bachelor’s degree in communications from Penn State.Biography
Joseph J. Frank, MS, MPHRegional Hospital President, East Region, Penn State Health
Joseph Frank serves as regional hospital president for Penn State Health’s East Region, which includes Penn State Health St. Joseph Medical Center and the new Penn State Health Lancaster Medical Center, scheduled to open in 2022.
He provides executive-level leadership for the two hospitals in Berks and Lancaster counties, driving operations, growth and coordination across each region. He oversees the continued development of the Lancaster Medical Center, its staffing plans, recruitment of its leadership team and planning for its clinical services. He also develops and maintains strong relationships with local referring physicians in private practice.
Prior to joining Penn State Health’s senior management team in 2018, Frank held a variety of leadership roles in entrepreneurial health care ventures. He was CEO of The Heart Group, a Lancaster cardiology practice acquired by Lancaster General Health, and CEO of Valley Forge Dental, where he developed and operated 90 multispecialty dental practices in nine states.
As senior vice president for Surgical Care Affiliates, Frank oversaw the company’s growth from a single surgery center in Lancaster to 79 facilities in 39 states.
Frank earned a master’s degree in public health from the University of Pittsburgh. In addition, he holds a master’s degree from West Virginia University and a bachelor’s degree from Shippensburg University.Biography
Don McKennaInterim President, Penn State Health Milton S. Hershey Medical Center
Don McKenna is interim president of Penn State Health Milton S. Hershey Medical Center.
McKenna joined Penn State Health in April 2020 as West Shore Regional president of Hampden and Holy Spirit medical centers, where he set the standard for operational excellence in the region and drove operations and growth. He was named interim president of the Milton S. Hershey Medical Center in July 2023, replacing interim president Deborah Addo, who assumed the role of president and chief operating officer for Penn State Health.
As soon as a permanent Hershey Medical Center president is selected, McKenna will return to his previous role for both Penn State Health Hampden and Holy Spirit medical centers.
Prior to joining Penn State Health, McKenna previously was the president and chief executive officer of Jupiter Health in Jupiter, Fla., where he oversaw the creation of a comprehensive stroke center with neuro-surgical and interventional services, the development of an open-heart surgery program and the opening of two new urgent care centers. He also managed more than $125 million in capital projects.
For 10 years, McKenna served as the president and chief executive officer of St. Mary’s Health Care System in Athens, Ga., where he led the acquisition of two hospitals and expanded the health system’s presence throughout northeast Georgia.
McKenna earned a master’s degree in public administration and a bachelor’s degree in business administration and marketing from Long Island University, Brookville, N.Y.Biography
Kelly A. AltlandChief Development Officer for Penn State Health and College of Medicine
Kelly Altland leads a 42-person development office, with activities and programs including major gift fundraising, annual giving, alumni relations, prospect management, special events, donor relations, Children's Miracle Network at Penn State Health Children’s Hospital and Four Diamonds. Under Altland's leadership in one year, the Development team raised more than $49 million and surpassed the “For The Future” campaign goal, exceeding $300 million. She also oversees the academic and research efforts associated with Penn State College of Medicine.
Altland joined the Penn State health system in 2013 after serving nearly 10 years as vice president of development at St. Joseph Medical Center in Reading, Pa. Prior to her tenure at St. Joseph, she served as director of development for the Shippensburg University Foundation.
Altland holds master’s and bachelor’s degrees from Shippensburg University of Pennsylvania.Biography
Sheilah BorneAssociate Vice President, Government Health Relations, Penn State Health
As associate vice president of government health relations, Sheilah Borne represents Penn State Health on legislative and regulatory matters before elected and appointed governmental bodies at the local, state and federal levels.
Before coming to Hershey in 2004, Borne was assistant director of the Office of Public Health Preparedness in the Pennsylvania Department of Health. She served as a senior appointee in both the Ridge and Schweiker gubernatorial administrations as director of legislative and public affairs for the Pennsylvania Department of Labor and Industry and deputy director for Homeland Security for the Commonwealth of Pennsylvania, respectively. Borne also served in the private sector as the chief operating officer of the 521 Management Group.
Borne’s board service has included the Executive Committee of the Harrisburg Regional Chamber of Commerce, Ronald McDonald House Charities of Central Pennsylvania, Pennsylvania Partnerships for Children, the Executive Board of the Modern Transit Partnership and Shalom House, a homeless shelter for women and children. She is also an elected member of the Paxtang Borough Council.
Borne earned a bachelor's degree in political science from Temple University and began her professional career as a congressional aide in Washington, D.C., serving for seven years as a senior staff member to former U.S. Congressman George W. Gekas.Biography
Lynette Chappell-Williams, JDVice President and Chief Diversity Officer, Penn State Health
Lynette Chappell-Williams joined Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine in 2015. As chief diversity officer and vice president of diversity and inclusion, she is responsible for the development and execution of a vision and strategy that solidifies a culture of inclusiveness and diversity in all forms across the organization, which includes the Milton S. Hershey Medical Center, Penn State Health Medical Group and the College of Medicine.
Chappell-Williams was previously associate vice president for inclusion and workforce diversity at Cornell University, a position she held for more than two decades. She was largely responsible for many of Cornell’s awards as a best employer for its diversity and inclusion efforts, including the coveted Exemplary Voluntary Efforts Award from the Department of Labor Office of Federal Contract Compliance Programs. Prior to her employment at Cornell University, Chappell-Williams held positions at organizations including George Washington University, Illinois Institute of Technology and the U.S. Equal Employment Opportunity Commission.
Chappell-Williams has presented both nationally and internationally. She was recognized by Human Resource Executive as an HR Rising Star/Diversity Champion; by the Cornell University Employee Assembly for promoting work/life for the workforce; and as one of Work and Families Institute’s Work Life Legacy Award recipients, as well as named a Woman Worth Watching by the Profiles in Diversity Journal.
Chappell-Williams holds a law degree from The Ohio State University School of Law, bachelor's degree from James Madison University and a diversity management certificate from Cornell University School of Industrial and Labor Relations.Biography
Christopher J. DeFlitch, MD, FACEPVice President and Chief Medical Information Officer, Penn State Health
As chief medical information officer, Dr. Christopher DeFlitch is responsible for design, deployment, expansion and adoption of health care delivery systems through technologies and informatics. Key areas of influence include electronic medical records (EMR), clinical decision support, documentation, patient/provider portals, interoperability, device strategy, clinical discovery/research and communications. DeFlitch assists Penn State Health advancement through EMR expansion/optimization, secondary use of data, clinical effectiveness, quality initiatives, population health, alternative payment models, exchange of health information and mobile applications. With system partners, he has advanced virtualized care in many service lines via telehealth.
DeFlitch also continues to practice emergency medicine. He has served in many leadership and innovation roles for Penn State in the Emergency Department, college and university. As a published and funded researcher, he founded the Penn State Center for Health Organization Transformation, which has sponsored nearly 100 students across the nation in the study of health care delivery science. He has been awarded best practice and technology innovation for his work on Physician-Directed Queuing and received the highest Penn State College of Medicine alumni honor, the Cheston M. Berlin Award for extraordinary service.
DeFlitch is a proud Penn State College of Medicine alumni. He completed his residency in emergency medicine at the University of Massachusetts, and practiced emergency medicine in Pittsburgh prior to returning to Penn State. He also earned a bachelor’s degree in physics from Gannon University.Biography
Cletis Earle, CHCIOSenior Vice President, Chief Information Officer, Penn State Health and Penn State College of Medicine
As senior vice president and chief information officer, Cletis Earle provides vision and leadership for developing and implementing information technology (IT) initiatives across Penn State Health and Penn State College of Medicine.
Prior to his 2019 arrival in Hershey, Earle was senior vice president and chief information officer for Kaleida Health/Great Lakes Health of Western New York. There, he provided leadership for the IT team, overseeing strategic and tactical planning, plus development and coordination of the IT platform.
Earle previously served as vice president and chief information officer at St. Luke’s Cornwall Hospital in Cornwall, N.Y. He began his IT health career as a support manager at Brooklyn Queens Health Care Inc. in Brooklyn, N.Y., eventually taking on roles as director of technology and vice president, chief information and privacy officer within the organization.
Earle is a member and former chairman of the College of Healthcare Information Management Executives. He holds a bachelor’s degree in psychology from the College of New Rochelle in New Rochelle, N.Y., and a master’s degree in information systems from Strayer University in Washington, D.C.Biography
Safa Farzin, MDSenior Vice President, Penn State Health Medical Group, Community Practice Division
As senior vice president Dr. Safa Farzin leads the Community Practice Division, which encompasses more than 350 physicians, 225 advanced practice providers and 1,220 support staff within 57 practice sites, as well as St. Joseph and Holy Spirit Medical Centers. Among his priorities are ensuring that providers have the tools they need to provide the highest-quality patient care and supporting a seamless continuum of care from outpatient to inpatient settings across the health system.
Farzin joined Penn State Health in 2019 as vice president for medical affairs and staff development at Penn State Health Hampden Medical Center. In addition to developing the new hospital’s leadership team and clinical services, he was instrumental in collaborating with community physicians in the greater Harrisburg region who will use Hampden Medical Center to care for their patients.
Prior to joining the health system, Farzin served as chief executive officer for the Medical Group of Pennsylvania, the largest independent physician association in central Pennsylvania; vice president of Pulmonary Critical Care Medical Associates, which is now a member of Penn State Health; and director of critical care medicine at UPMC Pinnacle Health.
Board-certified in internal medicine and critical care medicine, Farzin earned his medical degree from St. Georges University School of Medicine, Grenada, West Indies. He then completed an internal medicine residency at UPMC Pinnacle Health System in Harrisburg and a fellowship in critical care medicine at The Miriam Hospital, Providence, R.I.Biography
Jeanette Gibbs, MSSenior Vice President for Ambulatory Services, Penn State Health Medical Group
As senior vice president for ambulatory services, Jeanette Gibbs oversees Penn State Health Medical Group’s administrative functions, including staffing, performance, patient experience, quality and safety. Gibbs joined Penn State Health Medical Group in 2018 as vice president for community practice.
She began her career at University of Maryland School of Medicine as division administrator for five clinical divisions and one research center in the Department of Pediatrics. Gibbs then served as assistant administrator for finance and research at Johns Hopkins University School of Medicine’s Neurology and Neurosurgery departments. She was subsequently recruited to Howard University to lead its Faculty Practice Plan. She was promoted to associate vice president of administration and operations, where she oversaw the four Health Sciences colleges and developed operational and administrative efficiencies that provided improved financial outcomes. She later became chief operating officer and chief financial officer for the University of Maryland Community Medical Group.
Gibbs is a member of the Medical Group Management Association, Healthcare Financial Management Association, Health Care Administrators Association and the National Association of Health Services Executives.
She earned a Master of Science in health care administration from the University of Maryland, University College, and a Bachelor of Science in psychology from the University of Maryland, Baltimore County.Biography
Robert E. Harbaugh, MD, FAANS, FACS, FAHASenior Vice President, Penn State Health Milton S. Hershey Medical Center, Outpatient
Dr. Robert Harbaugh is senior vice president of Penn State Health Medical Group’s Academic Practice Division.
In 2003, he was the first Penn State College of Medicine graduate to return as a department chair when he was appointed professor and chair of the Department of Neurosurgery. Harbaugh also served as director of the Penn State Institute of the Neurosciences and is a professor of engineering science and mechanics at Penn State.
Before joining the Department of Neurosurgery at the College of Medicine, he served as director of Dartmouth’s Cerebrovascular Disease Center, Neurosurgical Laboratory and neurosurgery residency program.
A past president of the Society of Neurological Surgeons and the American Association of Neurological Surgeons, Harbaugh has also served as director of the American Board of Neurological Surgery and vice president of the American Academy of Neurological Surgery. He is a member of the National Academy of Medicine’s Action Collaborative on Clinician Well-Being and Resilience steering committee and the Accreditation Council for Graduate Medical Education residency review committee for neurosurgery. With a research interest in concussions, Dr. Harbaugh has also served on the National Football League Head, Neck and Spine Committee.
His awards and achievements include being named a University Distinguished Professor of the College of Medicine; Penn State Alumni Fellow; a fellow of the American College of Surgeons, the American Association of Neurological Surgeons and the American Stroke Association; and one of “America's Top Doctors” by U.S. News & World Report. Harbaugh has also served on the board of directors of Penn State Health Milton S. Hershey Medical Center, as well as the Lebanon Valley College and St. Joan of Arc School boards.
After earning his medical degree from Penn State College of Medicine, he completed his general surgery internship and neurological surgery residency at Dartmouth-affiliated hospitals.Biography
Kimberly A. Lansford, RN, BSN, MHL, CHCExecutive Vice President for Business Risk Services and Chief Compliance Officer, Penn State Health
As executive vice president for business risk services and chief compliance officer at Penn State Health and its subsidiaries, Kimberly Lansford is responsible for overseeing the audit, compliance, enterprise risk management, cybersecurity, privacy and business resiliency functions for Penn State Health. Lansford also promotes a corporate culture that fosters ethical and compliant behavior and provides the basis for ensuring adequate compliance with all laws and regulatory requirements applicable to Penn State Health and its divisions, subsidiaries and affiliates.
Lansford has more than 36 years of diverse health care experience, serving and leading in both clinical and administrative roles, including chief compliance officer at Shriners Hospitals for Children, where she oversaw the corporate compliance operations for 22 domestic and international hospitals. She also held various executive-level corporate enterprise risk management, compliance and internal audit positions with Trinity Health Inc., a national health system with hundreds of hospitals, continuing care facilities, home care agencies and outpatient centers in 22 states.
Lansford is a member of the Health Care Compliance Association, the American College of Healthcare Executives and the American Health Lawyers Association, and has been a speaker at many state and national conferences. She was honored by the New York County Lawyers’ Association and recognized for her pioneering work in legal compliance and enforcement, and received the Society of Corporate Compliance and Ethics’ International Compliance and Ethics Award. Certified in health care compliance, Lansford is also a registered nurse licensed in the state of Georgia.
Lansford earned her Master of Science in health law, magna cum laude, from Shepard Broad College of Law at Nova Southeastern University, Fla., and a bachelor’s in nursing from Florida Atlantic University.Biography
David Swift, MSSenior Vice President and Chief Human Resources Officer, Penn State Health; Associate Vice President for Human Resources for Health Affairs, Penn State
David Swift joined Penn State Health in 2016 and oversees all human resources functions for Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine.
Swift guides the human resources function of our growing university health system. As chief human resource officer and senior vice president for the University of Maryland Medical System, he served as the architect of a systemwide human resources function that served a 12-hospital system, including a university health center, community hospitals, a children’s hospital, a rehabilitation hospital, a medical group of employed physicians and more than 23,500 employees. In that role and previous positions with Maryland General Hospital and Kernan Rehabilitation Hospital; Forum Health in Youngstown, Ohio; and Crouse Hospital in Syracuse, N.Y., Swift demonstrated a particular commitment to customer service and efficiency, employee wellness and engagement and leadership development.
Swift served in the U.S. Air Force, holding various leadership and training positions during a 21-year career. He earned a master’s in health care administration from Capella University and his undergraduate degree in business and management from the University of Maryland, University College.Biography
Paula M. Tinch, CPA PAHMExecutive Vice President, Finance, and Chief Financial Officer for Penn State Health
As the executive vice president, finance, and chief financial officer for Penn State Health, Paula Tinch oversees all financial operations for the health system, including reporting, revenue cycle operations, supply chain services, treasury and cash management, reimbursement, managed care contracting, budgeting and business planning, as well as oversight of the financial leaders who support the local Penn State Health facilities and Medical Group practices.
Prior to joining Penn State Health, Tinch spent 11 years at Rochester Regional Health in Rochester, N.Y., where she was the health system’s senior vice president of finance and chief financial officer for Rochester General Hospital, the flagship site. In this role, she was responsible for all core financial operations of five hospitals, many long-term care facilities, two ambulatory surgery centers and more than 2,500 employed and affiliated physicians. Before joining Rochester Regional Health, Tinch spent 11 years in various corporate finance roles within Excellus BlueCross BlueShield, serving upstate New York.
Tinch is a member of the Healthcare Financial Management Association and has served on several committees and in leadership roles for the Rochester chapter. A member of the American Institute of Certified Professional Accountants, she is a certified public accountant licensed in New York and a certified professional in the Academy for Healthcare Management. She earned her bachelor’s degree in accounting from Binghamton University in Binghamton, N.Y.Biography
Kenneth E. Wood, DO, FACP, FCCP, FCCMExecutive Vice President and Chief Medical Officer, Penn State Health
As executive vice president and chief medical officer for Penn State Health, Dr. Kenneth Wood provides oversight of clinical care standards, scope of practice, medical staff credentialing and overall quality, safety and value of care across the health system.
A veteran health care administrator, educator and researcher, Wood has three decades of clinical experience across diverse settings, ranging from community hospitals to large, integrated academic medical centers. Most recently, he served as chief clinical officer for Lifespan, a comprehensive, integrated, academic health system with The Warren Alpert Medical School of Brown University in Providence, Rhode Island.
Wood also served the University of Maryland Medical System, Baltimore, as the associate chief medical officer, chief clinical officer for the University of Maryland Medical Center and director of the Maryland Critical Care Network. In addition, he was chief medical officer for Geisinger Medical Center, Danville, Pa., and held a number of leadership roles at UW Health, the integrated health system of the University of Wisconsin–Madison.
Board-certified in internal medicine and critical care medicine, Wood earned a bachelor’s degree in biology at Lehigh University, Bethlehem, Pa., before completing his medical degree at the Philadelphia College of Osteopathic Medicine, Philadelphia. He completed an internal medicine residency at Jefferson Abington Hospital, Abington, Pa., and a fellowship in critical care medicine at Rutgers Robert Wood Johnson Medical School, New Brunswick, N.J.Biography
Sean YoungSenior Vice President and Chief Marketing Officer, Penn State Health and Penn State College of Medicine
As senior vice president and chief marketing officer for Penn State Health and Penn State College of Medicine, Sean Young oversees all strategic marketing and communications functions for the organization's various hospitals and outpatient clinics, including its university teaching and research hospital, Penn State Health Milton S. Hershey Medical Center. His marketing and communications responsibilities also extend to Penn State Health St. Joseph Medical Center, Penn State Health Children's Hospital, Penn State Cancer Institute and Penn State Health Medical Group, which includes more the 1,400 clinical providers.
In addition to marketing and communications functions, his administrative responsibilities also include oversight of graphic design, printing services, video and photography services. Young joined the Milton S. Hershey Medical Center and Penn State College of Medicine in 2001 as director of public relations.
Prior to that, he served as broadcast communications coordinator for Pennsylvania Gov. Tom Ridge. In this capacity, he was responsible for planning and executing public events, coordinating media coverage and promotional campaigns related to public policy issues and evaluating advertising bids and contracts for state agencies.
As an anchor, producer and program host for Lancaster-based NBC affiliate WGAL-TV, Young earned four Mid-Atlantic Emmy nominations and two Associated Press Awards for his on-air work. He has since earned a fifth Emmy nomination for his work on “Memories & Milestones,” a documentary about the founding of Hershey Medical Center.
Young is a graduate of Elizabethtown College and has received the Distinguished Alumnus Award from the College's Department of Communications.Biography