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Steve Massini
Chief Executive Officer, Penn State HealthAs chief executive officer, Stephen Massini focuses on the growth, development and overall performance of the Penn State Health system, including St. Joseph Medical Center, the Milton S. Hershey Medical Center and Hampden Medical Center, as well as the continued expansion of Penn State Health Medical Group across the health system’s core counties of Berks, Cumberland, Dauphin, Lebanon and Lancaster.
Massini joined Penn State Health in 2015, originally serving as chief financial officer for Hershey Medical Center. In 2016, he was promoted to executive vice president, chief financial officer and chief administrative officer of Penn State Health. Massini has been a transformational leader, central to the expansion of the health system’s clinical presence across central Pennsylvania and the development of innovative partnerships, including the collaboration with Highmark Health.
Prior to joining Penn State Health, Massini worked for Geisinger Health System in multiple roles, including chief administrative officer and chief financial officer for Geisinger Clinic. Previous to Geisinger, he held various leadership positions within the Highmark family of companies, including executive vice president and chief financial officer of HVHC, a subsidiary of Highmark focused on providing vision services.
Massini is a Penn State alumnus, having earned his bachelor’s degree in accounting with honors. He is a certified public accountant and a member of the Healthcare Financial Management Association.
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Deborah Addo, MPH
Executive Vice President and Chief Operating Officer, Penn State HealthAs executive vice president and chief operating officer for Penn State Health, Deborah Addo provides oversight to the hospital presidents and ensures consistency, efficiency and excellence across the health system’s acute care facilities.
Addo has more than 30 years of leadership experience in health care operations and management. Prior to joining Penn State Health, she spent more than seven years as senior vice president of Inova Health System, first as CEO of Inova Mount Vernon Hospital, Alexandria, Va., and then, most recently, as CEO of Inova Loudoun Hospital, Leesburg, Va., where she developed a track record of leading hospitals and physician groups through times of transition. Before joining Inova, she was chief operating officer and senior vice president of Meritus Health in Hagerstown, the largest health care provider in Western Maryland.
She has been named multiple times by Becker’s Hospital Review as one of the “50 Great African American Leaders in Healthcare to Know.” Her areas of expertise include financial management, LEAN, organization reengineering, strategic planning, physician engagement and population health.
Addo earned her bachelor's degree in psychology from Georgetown University, Washington, D.C., and a master's degree in public health from Walden University. Reverend Addo is also a licensed minister ordained through the Church of God.
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Kelly A. Altland
Associate Vice President of Medical Center Development; Chief Development Officer for Penn State Health Milton S. Hershey Medical Center and College of MedicineKelly Altland leads a 42-person development office, with activities and programs including major gift fundraising, annual giving, alumni relations, prospect management, special events, donor relations, Children's Miracle Network at Penn State Health Children’s Hospital and Four Diamonds. Under Altland's leadership in one year, the Development team raised more than $49 million and surpassed the “For The Future” campaign goal, exceeding $300 million. She also oversees the academic and research efforts associated with Penn State College of Medicine.
Altland joined the Penn State health system in 2013 after serving nearly 10 years as vice president of development at St. Joseph Medical Center in Reading, Pa. Prior to her tenure at St. Joseph, she served as director of development for the Shippensburg University Foundation.
Altland holds master’s and bachelor’s degrees from Shippensburg University of Pennsylvania.
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Deborah A. Berini, MHA
President, Penn State Health Milton S. Hershey Medical CenterDeborah Berini is president of Penn State Health Milton S. Hershey Medical Center, where she leads the Medical Center on its mission of delivering leading-edge care locally and setting the standard for operational excellence across the system.
Prior to joining the Milton S. Hershey Medical Center in 2018, Berini was chief operating officer at the University of Texas Medical Branch (UTMB) Health System, where she provided leadership and strategic direction for the school’s academic health system. During her tenure, the health system rose in rank from No. 76 to No. 9 nationally in Vizient, an organization that analyzes quality and safety data for university health systems.
Berini led the operational transformation and growth of UTMB Health System from a single campus academic medical center to a regional health system. She championed patient- and family-centered care by engaging patients in the design of new facilities, operational processes and the education of future providers in partnership with the Department of Medicine.
Previously, Berini held a variety of leadership positions at the University of Alabama at Birmingham Hospital and the University of Wisconsin Hospital and Clinics.
She earned her master’s in health administration from Washington University School of Medicine and a bachelor’s degree in biology from Drury College.
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Sheilah Borne
Associate Vice President, Government Health Relations, Penn State HealthAs associate vice president of government health relations, Sheilah Borne represents Penn State Health on legislative and regulatory matters before elected and appointed governmental bodies at the local, state and federal levels.
Before coming to Hershey in 2004, Borne was assistant director of the Office of Public Health Preparedness in the Pennsylvania Department of Health. She served as a senior appointee in both the Ridge and Schweiker gubernatorial administrations as director of legislative and public affairs for the Pennsylvania Department of Labor and Industry and deputy director for Homeland Security for the Commonwealth of Pennsylvania, respectively. Borne also served in the private sector as the chief operating officer of the 521 Management Group.
Borne’s board service has included the Executive Committee of the Harrisburg Regional Chamber of Commerce, Ronald McDonald House Charities of Central Pennsylvania, Pennsylvania Partnerships for Children, the Executive Board of the Modern Transit Partnership and Shalom House, a homeless shelter for women and children. She is also an elected member of the Paxtang Borough Council.
Borne earned a bachelor's degree in political science from Temple University and began her professional career as a congressional aide in Washington, D.C., serving for seven years as a senior staff member to former U.S. Congressman George W. Gekas.
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Annemarie Martin Boyan, JD
General Counsel, Penn State Health and Penn State College of MedicineAnnemarie Martin Boyan is general counsel for Penn State Health and associate general counsel for Penn State.
Boyan has a long history of providing legal advice and counsel to health care organizations and university health systems. Previously, she served as deputy general counsel for health care at Rutgers University, where she guided senior leadership in health care-related matters affecting Rutgers Biomedical Health Science schools, institutes and practices. She also played a key role in business transactions that supported extensive growth initiatives, such as the execution of a $1 billion comprehensive affiliation agreement with a large health care system and a multimillion-dollar comprehensive sports medicine arrangement.
Prior to joining Rutgers University, Boyan served Children’s Hospital of Philadelphia as associate general counsel, supporting the health system’s compliance and operations executive leadership. She also spent 11 years working for Temple University Health System, advancing from associate to senior counsel.
As a member of the American Health Lawyers Association, Boyan mentors young attorneys and young women as a volunteer for Reach to Teach and Center for Family Services.
Boyan is a graduate of Temple University School of Law. She earned a bachelor’s degree in political science, magna cum laude, from Temple University.
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Lynette Chappell-Williams, JD
Vice President and Chief Diversity Officer, Penn State Health; Associate Dean of Diversity and Inclusion, Penn State College of MedicineLynette Chappell-Williams joined Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine in 2015. As chief diversity officer and associate dean of diversity and inclusion, she is responsible for the development and execution of a vision and strategy that solidifies a culture of inclusiveness and diversity in all forms across the organization, which includes the Milton S. Hershey Medical Center, Penn State Health Medical Group and the College of Medicine.
Chappell-Williams was previously associate vice president for inclusion and workforce diversity at Cornell University, a position she held for more than two decades. She was largely responsible for many of Cornell’s awards as a best employer for its diversity and inclusion efforts, including the coveted Exemplary Voluntary Efforts Award from the Department of Labor Office of Federal Contract Compliance Programs. Prior to her employment at Cornell University, Chappell-Williams held positions at organizations including George Washington University, Illinois Institute of Technology and the U.S. Equal Employment Opportunity Commission.
Chappell-Williams has presented both nationally and internationally. She was recognized by Human Resource Executive as an HR Rising Star/Diversity Champion; by the Cornell University Employee Assembly for promoting work/life for the workforce; and as one of Work and Families Institute’s Work Life Legacy Award recipients, as well as named a Woman Worth Watching by the Profiles in Diversity Journal.
Chappell-Williams holds a law degree from The Ohio State University School of Law, bachelor's degree from James Madison University and a diversity management certificate from Cornell University School of Industrial and Labor Relations.
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Christopher J. DeFlitch, MD, FACEP
Vice President and Chief Medical Information Officer, Penn State HealthAs chief medical information officer, Dr. Christopher DeFlitch is responsible for design, deployment, expansion and adoption of health care delivery systems through technologies and informatics. Key areas of influence include electronic medical records (EMR), clinical decision support, documentation, patient/provider portals, interoperability, device strategy, clinical discovery/research and communications. DeFlitch assists Penn State Health advancement through EMR expansion/optimization, secondary use of data, clinical effectiveness, quality initiatives, population health, alternative payment models, exchange of health information and mobile applications. With system partners, he has advanced virtualized care in many service lines via telehealth.
DeFlitch also continues to practice emergency medicine. He has served in many leadership and innovation roles for Penn State in the Emergency Department, college and university. As a published and funded researcher, he founded the Penn State Center for Health Organization Transformation, which has sponsored nearly 100 students across the nation in the study of health care delivery science. He has been awarded best practice and technology innovation for his work on Physician-Directed Queuing and received the highest Penn State College of Medicine alumni honor, the Cheston M. Berlin Award for extraordinary service.
DeFlitch is a proud Penn State College of Medicine alumni. He completed his residency in emergency medicine at the University of Massachusetts, and practiced emergency medicine in Pittsburgh prior to returning to Penn State. He also earned a bachelor’s degree in physics from Gannon University.
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Peter Dillon, MD
Executive Vice President and Chief Clinical Officer, Penn State Health; Vice Dean for Clinical Affairs, Penn State College of MedicineDr. Peter Dillon is the executive vice president and chief clinical officer of Penn State Health. In addition, he serves as the John A. and Marian T. Waldhausen Professor of Surgery and chair of the Department of Surgery at Penn State College of Medicine and Penn State Health Milton S. Hershey Medical Center. His previous roles were the president and chief operating officer of Penn State Health Medical Group and vice dean for clinical affairs.
Dillon joined the faculty at Penn State Health Milton S. Hershey Medical Center as an assistant professor in the Department of Surgery, Division of Pediatric Surgery, in 1990. He was subsequently named professor in 2001.
In 2007, Dillon was appointed chair of the Department of Surgery, with responsibility for leading 14 divisions within the department involved in the clinical, research and academic missions of the institution. His research and scholarship interests are in surgical quality outcomes and relational coordination in health care delivery.
A graduate of Harvard University and Columbia University College of Physicians and Surgeons in New York, Dillon received his general surgery training at Columbia Presbyterian Medical Center, where he also completed a fellowship in vascular surgery. He completed his training in pediatric surgery at Babies Hospital, also in New York.
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Cletis Earle, CHCIO
Senior Vice President, Chief Information Officer, Penn State Health and Penn State College of MedicineAs senior vice president and chief information officer, Cletis Earle provides vision and leadership for developing and implementing information technology (IT) initiatives across Penn State Health and Penn State College of Medicine.
Prior to his 2019 arrival in Hershey, Earle was senior vice president and chief information officer for Kaleida Health/Great Lakes Health of Western New York. There, he provided leadership for the IT team, overseeing strategic and tactical planning, plus development and coordination of the IT platform.
Earle previously served as vice president and chief information officer at St. Luke’s Cornwall Hospital in Cornwall, N.Y. He began his IT health career as a support manager at Brooklyn Queens Health Care Inc. in Brooklyn, N.Y., eventually taking on roles as director of technology and vice president, chief information and privacy officer within the organization.
Earle is a member and former chairman of the College of Healthcare Information Management Executives. He holds a bachelor’s degree in psychology from the College of New Rochelle in New Rochelle, N.Y., and a master’s degree in information systems from Strayer University in Washington, D.C.
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Safa Farzin, MD
Senior Vice President, Penn State Health Medical Group, Community Practice DivisionAs senior vice president Dr. Safa Farzin leads the Community Practice Division, which encompasses more than 350 physicians, 225 advanced practice providers and 1,220 support staff within 57 practice sites, as well as St. Joseph and Holy Spirit Medical Centers. Among his priorities are ensuring that providers have the tools they need to provide the highest-quality patient care and supporting a seamless continuum of care from outpatient to inpatient settings across the health system.
Farzin joined Penn State Health in 2019 as vice president for medical affairs and staff development at Penn State Health Hampden Medical Center. In addition to developing the new hospital’s leadership team and clinical services, he was instrumental in collaborating with community physicians in the greater Harrisburg region who will use Hampden Medical Center to care for their patients.
Prior to joining the health system, Farzin served as chief executive officer for the Medical Group of Pennsylvania, the largest independent physician association in central Pennsylvania; vice president of Pulmonary Critical Care Medical Associates, which is now a member of Penn State Health; and director of critical care medicine at UPMC Pinnacle Health.
Board-certified in internal medicine and critical care medicine, Farzin earned his medical degree from St. Georges University School of Medicine, Grenada, West Indies. He then completed an internal medicine residency at UPMC Pinnacle Health System in Harrisburg and a fellowship in critical care medicine at The Miriam Hospital, Providence, R.I.
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Joseph J. Frank, MS, MPH
Regional Hospital President, East Region, Penn State HealthJoseph Frank serves as regional hospital president for Penn State Health’s East Region, which includes Penn State Health St. Joseph Medical Center and the new Penn State Health Lancaster Medical Center, scheduled to open in 2022.
He provides executive-level leadership for the two hospitals in Berks and Lancaster counties, driving operations, growth and coordination across each region. He oversees the continued development of the Lancaster Medical Center, its staffing plans, recruitment of its leadership team and planning for its clinical services. He also develops and maintains strong relationships with local referring physicians in private practice.
Prior to joining Penn State Health’s senior management team in 2018, Frank held a variety of leadership roles in entrepreneurial health care ventures. He was CEO of The Heart Group, a Lancaster cardiology practice acquired by Lancaster General Health, and CEO of Valley Forge Dental, where he developed and operated 90 multispecialty dental practices in nine states.
As senior vice president for Surgical Care Affiliates, Frank oversaw the company’s growth from a single surgery center in Lancaster to 79 facilities in 39 states.
Frank earned a master’s degree in public health from the University of Pittsburgh. In addition, he holds a master’s degree from West Virginia University and a bachelor’s degree from Shippensburg University.
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Jeanette Gibbs, MS
Senior Vice President for Ambulatory Services, Penn State Health Medical GroupAs senior vice president for ambulatory services, Jeanette Gibbs oversees Penn State Health Medical Group’s administrative functions, including staffing, performance, patient experience, quality and safety. Gibbs joined Penn State Health Medical Group in 2018 as vice president for community practice.
She began her career at University of Maryland School of Medicine as division administrator for five clinical divisions and one research center in the Department of Pediatrics. Gibbs then served as assistant administrator for finance and research at Johns Hopkins University School of Medicine’s Neurology and Neurosurgery departments. She was subsequently recruited to Howard University to lead its Faculty Practice Plan. She was promoted to associate vice president of administration and operations, where she oversaw the four Health Sciences colleges and developed operational and administrative efficiencies that provided improved financial outcomes. She later became chief operating officer and chief financial officer for the University of Maryland Community Medical Group.
Gibbs is a member of the Medical Group Management Association, Healthcare Financial Management Association, Health Care Administrators Association and the National Association of Health Services Executives.
She earned a Master of Science in health care administration from the University of Maryland, University College, and a Bachelor of Science in psychology from the University of Maryland, Baltimore County.
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Janet Gundling, MBA
Vice President, Community Practice Division, Penn State Health Medical GroupJanet Gundling is Penn State Health Medical Group’s vice president for community practice, where she is responsible for ensuring a positive patient experience and creating operational efficiencies.
Gundling brings more than 30 years of experience in physician practice management, including 22 years with Hackensack Meridian Health in New Jersey, where she served as vice president of physician services and oversaw the operations of more than 340 practice locations with 1,100 providers and managed $314 million in total revenue. She served as administrator for an obstetrics and gynecology practice before joining Hackensack Meridian Health.
Gundling began her career in health care administration with Penn State Health St. Joseph Medical Center in Reading, Pa., and later joined Susquehanna Health System in Williamsport, Pa.
She earned a master’s degree in business administration from Saint Joseph’s University in Philadelphia and a bachelor’s degree in health planning and administration from Penn State.
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Robert E. Harbaugh, MD, FAANS, FACS, FAHA
Senior Vice President of Faculty Practice, Penn State Health Medical GroupDr. Robert Harbaugh is senior vice president of faculty practice for Penn State Health Medical Group.
In 2003, he was the first Penn State College of Medicine graduate to return as a department chair when he was appointed professor and chair of the Department of Neurosurgery. Harbaugh also served as director of the Penn State Institute of the Neurosciences and is a professor of engineering science and mechanics at Penn State.
Before joining the Department of Neurosurgery at the College of Medicine, he served as director of Dartmouth’s Cerebrovascular Disease Center, Neurosurgical Laboratory and neurosurgery residency program.
A past president of the Society of Neurological Surgeons and the American Association of Neurological Surgeons, Harbaugh has also served as director of the American Board of Neurological Surgery and vice president of the American Academy of Neurological Surgery. He is a member of the National Academy of Medicine’s Action Collaborative on Clinician Well-Being and Resilience steering committee and the Accreditation Council for Graduate Medical Education residency review committee for neurosurgery. With a research interest in concussions, Dr. Harbaugh has also served on the National Football League Head, Neck and Spine Committee.
His awards and achievements include being named a University Distinguished Professor of the College of Medicine; Penn State Alumni Fellow; a fellow of the American College of Surgeons, the American Association of Neurological Surgeons and the American Stroke Association; and one of “America's Top Doctors” by U.S. News & World Report. Harbaugh has also served on the board of directors of Penn State Health Milton S. Hershey Medical Center, as well as the Lebanon Valley College and St. Joan of Arc School boards.
After earning his medical degree from Penn State College of Medicine, he completed his general surgery internship and neurological surgery residency at Dartmouth-affiliated hospitals.
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Kimberly A. Lansford, RN, BSN, MHL, CHC
Executive Vice President for Business Risk Services and Chief Compliance Officer, Penn State HealthAs executive vice president for business risk services and chief compliance officer at Penn State Health and its subsidiaries, Kimberly Lansford is responsible for overseeing the audit, compliance, enterprise risk management, cybersecurity, privacy and business resiliency functions for Penn State Health. Lansford also promotes a corporate culture that fosters ethical and compliant behavior and provides the basis for ensuring adequate compliance with all laws and regulatory requirements applicable to Penn State Health and its divisions, subsidiaries and affiliates.
Lansford has more than 36 years of diverse health care experience, serving and leading in both clinical and administrative roles, including chief compliance officer at Shriners Hospitals for Children, where she oversaw the corporate compliance operations for 22 domestic and international hospitals. She also held various executive-level corporate enterprise risk management, compliance and internal audit positions with Trinity Health Inc., a national health system with hundreds of hospitals, continuing care facilities, home care agencies and outpatient centers in 22 states.
Lansford is a member of the Health Care Compliance Association, the American College of Healthcare Executives and the American Health Lawyers Association, and has been a speaker at many state and national conferences. She was honored by the New York County Lawyers’ Association and recognized for her pioneering work in legal compliance and enforcement, and received the Society of Corporate Compliance and Ethics’ International Compliance and Ethics Award. Certified in health care compliance, Lansford is also a registered nurse licensed in the state of Georgia.
Lansford earned her Master of Science in health law, magna cum laude, from Shepard Broad College of Law at Nova Southeastern University, Fla., and a bachelor’s in nursing from Florida Atlantic University.
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Don McKenna
Regional President, Penn State Health Holy Spirit Medical Center and Penn State Health Hampden Medical CenterAs regional president, Don McKenna sets the standard for operational excellence in the West Shore region and drives operations and growth for both Penn State Health Holy Spirit Medical Center and Penn State Health Hampden Medical Center.
McKenna previously was the president and chief executive officer of Jupiter Health in Florida, where he oversaw the creation of a comprehensive stroke center with neuro-surgical and interventional services, the development of an open-heart surgery program and the opening of two new urgent care centers. He also managed more than $125 million in capital projects while with the organization.
Before joining Jupiter Health, McKenna served as the president and chief executive officer of St. Mary’s Health Care System in Athens, Ga., for 10 years, where he led the acquisition of two additional hospitals to expand the health system’s presence throughout northeast Georgia.
McKenna earned a master’s degree in public administration and a bachelor’s degree in business administration and marketing from Long Island University.
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Jeffrey Miller, MD, MBA
Associate Dean for Administration; Chair, Department of Dermatology, Penn State Health Milton S. Hershey Medical Center and Penn State College of MedicineDr. Jeffrey Miller is a chair and professor of Dermatology and associate dean for Administration with Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine.
Miller is consistently listed among the Best Doctors in America and scores among the top 96 percent of physicians nationwide in the Press Ganey patient satisfaction surveys. He has published more than 20 articles in peer-reviewed publications and co-authored two dermatology books.
Miller is active in several dermatology societies, including the Dermatology Teacher Exchange Group and Association of Professors of Dermatology. He is secretary for the Atlantic Dermatological Conference and past president of the Pennsylvania Academy of Dermatology. He focuses his research on educational issues and hair and scalp disorders.
Miller received his medical degree from Jefferson Medical College. After his internal medicine internship and dermatology residency training at the University of Pennsylvania, he completed a clinical educator fellowship at the University of Pennsylvania. He completed his MBA at Penn State's Smeal College of Business, and his undergraduate degree at the University of Notre Dame.
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Julie Nickell, MBA
Vice President and Chief Financial Officer, Penn State Health Milton S. Hershey Medical Center and Penn State Health Medical Group, Academic Practice DivisionJulie Nickell is vice president and chief financial officer for Penn State Health Milton S. Hershey Medical Center and Penn State Health Medical Group, Academic Practice Division. She is responsible for business planning and execution, financial reporting and analysis, and operating and capital budgeting. She is also involved in accounting, revenue management, physician compensation plans, and Penn State Health strategy.
Previously, Nickell was the chief financial officer for Baylor College of Medicine, Houston, Texas, where she led a team of more than 150 employees at the research health sciences university. She joined the organization in 2011 and served as assistant vice president and vice president of finance and planning before taking on the role of lead financial executive in 2015. Nickell was instrumental in improving the college’s financial infrastructure by finding and organizing resources, building systems and developing effective metrics, performance dashboards and accountabilities.
Nickell’s early career included nearly eight years in public accounting and eight years in real estate investment, compliance, operations and finance.
Both a certified public accountant and a certified financial planner, Nickell is pursuing a doctorate in health care management and policy from the University of Texas School of Public Health, Houston, Texas. She holds an MBA from Rice University, Houston, Texas, and a bachelor’s degree in business administration from the University of Louisiana Monroe, Monroe, La.
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Ethel Randall
Vice President, Cancer Services, Penn State HealthEthel Randall is vice president of Cancer Services for Penn State Health. In this role, Randall leads operational strategy and fosters enhanced coordination of cancer-related programs across all of Penn State Health’s hospitals and medical group practices.
Randall has more than 20 years’ experience in cancer service line strategy, operations, business development, strategic planning and implementation and change management. She has a proven track record innovating new strategies across the cancer care continuum, building trust relationships and bridging business models in both for-profit and not-for-profit large health care systems.
Previously, Randall served as regional vice president of cancer, South Atlantic Division, for Sarah Cannon, the Cancer Institute of HCA Healthcare. Prior to joining Sarah Cannon in 2015, she served as corporate director of Oncology Women’s Imaging Services at Baylor Scott & White Health in Dallas, where she implemented a system approach across the market and developed and executed new programs across multiple service lines. Randall completed the Baylor Executive Development Growth program at Southern Methodist University in Dallas.
A licensed radiology technologist, Randall earned her MBA at Tiffin University, Tiffin, Ohio, and a bachelor’s degree at Hiram College, Hiram, Ohio.
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Holly Roush
Vice President, Heart and Vascular Services, Penn State HealthHolly Roush is vice president of Heart and Vascular Services for Penn State Health. In this role, Roush leads operational strategy and fosters enhanced coordination of heart-related programs across all of Penn State Health’s hospitals and medical group practices.
Roush has been with Penn State Health for nearly 25 years, earning a reputation as a proven leader in clinical services, operations and strategic planning. Previously, she served as director of operations for Penn State Heart and Vascular Institute. In this role, she was responsible for all operational and professional practice functions of the institute, comprising a group of more than 100 physicians and advanced practice providers, and more than 130 clinical and support staff. She also was a critical part of the heart and vascular team at the Milton S. Hershey Medical Center that has produced outcomes for ventricular assist device (VAD) and transplant patients that are among the very best in the nation.
Roush’s tenure with the health system began in 1996 as a direct care nurse for Hershey Medical Center. In 2005, she joined the Heart and Vascular Institute as clinical head nurse before her promotion to practice director in 2009 and director of operations in 2016.
A critical care registered nurse, Roush earned a master’s degree in nursing administration at Penn State and a bachelor’s degree in nursing at Messiah College, Grantham, Pa. She also completed the Penn State Health Leadership Academy for Excellence in Academic Medicine in 2018.
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Kyle C. Snyder, MHA
Senior Vice President and Chief Operating Officer, Penn State Health Holy Spirit Medical CenterKyle Snyder is the senior vice president and chief operating officer of Penn State Health Holy Spirit Medical Center, where he leads the medical center in delivering leading-edge medical care to the community.
Prior to joining Penn State Health, Snyder served as the chief administrative officer for Geisinger Holy Spirit since 2015. In this role, he was responsible for the operations of Holy Spirit Hospital, Holy Spirit Medical Group and Holy Spirit EMS. Snyder helped develop a comprehensive clinical program plan, which established the direction for clinical program growth at Geisinger Holy Spirit and served as the resource that guided the investment of capital, the recruitment of physicians and staff and the transition from a community hospital to a regional referral center for south central Pennsylvania.
During his tenure at Geisinger Holy Spirit, he worked alongside the leadership team to facilitate multiple physician practice acquisitions and develop and execute numerous business plans for expansion of services, including its Advanced Endoscopic Ultrasound, Level II Trauma Center, pediatric inpatient unit and Gamma Knife Radiosurgery Center.
Previously, Snyder served as the associate vice president for surgery and anesthesia at Geisinger Health System in Danville, PA, administrative director for the emergency medicine service line at WellSpan Health, York, Pa., and administrator for the division of nursing at Cleveland Clinic Foundation, Cleveland, OH.
Snyder earned a bachelor’s degree in health policy and management from Providence College, Providence, R.I., and a master’s degree in health administration from Cornell University, Ithaca, N.Y. He completed an administrative fellowship at the Cleveland Clinic Foundation.
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Stephen Speece
Vice President, Penn State Health Medical Group, Academic Practice DivisionAs vice president of Penn State Health Medical Group’s Academic Practice Division, Stephen Speece oversees administrative and practice operations, coordination and communication with Hershey Medical Center leadership and academic providers and the enhancement of the patient and family experience.
Speece has more than 25 years of health care leadership experience in hospital and physician practice environments, most recently as senior director of Ambulatory Operations and Performance for Penn State Health Medical Group, Community Practice Division. In this role, he created and organized the division’s Operations and Safety Committee, built the infrastructure to onboard physicians and staff, and created an evaluation and reporting structure to support standard quality reporting and performance across three geographical regions.
Speece, who joined the health system in 2006, also served as administrative director of the Centre County Region for Penn State Health Medical Group, Academic Practice Division, and outpatient director for Penn State Health Medical Group.
A U.S. Air Force veteran, Speece’s early career included serving as deputy chief of the Office of the Air Force Surgeon General, Medical Financial Programming Division, and chief financial officer for Tyndall Air Force Base Hospital in Florida.
A graduate of Virginia Commonwealth University, Richmond, Va., Speece earned a master’s degree in health administration. He also holds a bachelor’s degree in business management from Wilmington University, New Castle, Del., and an associate degree in administrative management from the Community College of the Air Force, Montgomery, Ala.
He is an active member of the Medical Group Management Association, the American College of Healthcare Executives, Retired Military Officers Association and the American Society of Military Comptrollers.
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David Swift, MS
Senior Vice President and Chief Human Resources Officer, Penn State Health; Associate Vice President for Human Resources for Health Affairs, Penn StateDavid Swift joined Penn State Health in 2016 and oversees all human resources functions for Penn State Health Milton S. Hershey Medical Center and Penn State College of Medicine.
Swift guides the human resources function of our growing university health system. As chief human resource officer and senior vice president for the University of Maryland Medical System, he served as the architect of a systemwide human resources function that served a 12-hospital system, including a university health center, community hospitals, a children’s hospital, a rehabilitation hospital, a medical group of employed physicians and more than 23,500 employees. In that role and previous positions with Maryland General Hospital and Kernan Rehabilitation Hospital; Forum Health in Youngstown, Ohio; and Crouse Hospital in Syracuse, N.Y., Swift demonstrated a particular commitment to customer service and efficiency, employee wellness and engagement and leadership development.
Swift served in the U.S. Air Force, holding various leadership and training positions during a 21-year career. He earned a master’s in health care administration from Capella University and his undergraduate degree in business and management from the University of Maryland, University College.
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Sean Young
Senior Vice President and Chief Marketing Officer, Penn State Health and Penn State College of MedicineAs senior vice president and chief marketing officer for Penn State Health and Penn State College of Medicine, Sean Young oversees all strategic marketing and communications functions for the organization's various hospitals and outpatient clinics, including its university teaching and research hospital, Penn State Health Milton S. Hershey Medical Center. His marketing and communications responsibilities also extend to Penn State Health St. Joseph Medical Center, Penn State Health Children's Hospital, Penn State Cancer Institute and Penn State Health Medical Group, which includes more the 1,400 clinical providers.
In addition to marketing and communications functions, his administrative responsibilities also include oversight of graphic design, printing services, video and photography services. Young joined the Milton S. Hershey Medical Center and Penn State College of Medicine in 2001 as director of public relations.
Prior to that, he served as broadcast communications coordinator for Pennsylvania Gov. Tom Ridge. In this capacity, he was responsible for planning and executing public events, coordinating media coverage and promotional campaigns related to public policy issues and evaluating advertising bids and contracts for state agencies.
As an anchor, producer and program host for Lancaster-based NBC affiliate WGAL-TV, Young earned four Mid-Atlantic Emmy nominations and two Associated Press Awards for his on-air work. He has since earned a fifth Emmy nomination for his work on “Memories & Milestones,” a documentary about the founding of Hershey Medical Center.
Young is a graduate of Elizabethtown College and has received the Distinguished Alumnus Award from the College's Department of Communications.
Biography
Strategy and Finance
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Dan Angel, FHFMA
Vice President, Revenue Cycle, Penn State HealthDan Angel is the vice president of revenue cycle operations for Penn State Health, a $2 billion system consisting of two hospitals and a large group practice. In this position, he is responsible for the oversight of all hospital and professional revenue cycle functions, including patient access services, coding and revenue capture, and patient accounting.
Angel has more than 18 years of health care financial leadership experience in the provider and vendor arenas, working for academic, faith-based and integrated health systems. He is known for fostering revenue cycle cultures that are results-oriented, collaborative and accountable. Angel has led revenue cycle teams that won the Healthcare Financial Management Association’s (HFMA) MAP Award, designating excellence in the revenue cycle.
He achieved fellow status with HFMA in 2011, and earned his bachelor’s degree from Rowan University in Glassboro, N.J.
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Jim Bohenick, MBA
Vice President of Strategic Integration, Penn State HealthAs vice president of strategic integration for Penn State Health, Jim Bohenick works with executive and operational leadership to identify, prioritize and integrate acquired resources, assess and align current organizational structure and resources and develop new processes and technologies to drive Penn State Health’s achievement of its strategic goals.
Bohenick joined Penn State Health in 2017 as director of system business development. He has three decades of leadership and financial executive management experience across a broad range of businesses, including health care, health insurance and consumer goods, involving both for-profit and not-for-profit entities. He is accomplished in building effective cross-functional teams focused on innovation and business performance improvement. He also has built a strong reputation for developing and translating strategic initiatives into practical action plans, forging new partnerships and positioning organizations to develop and execute strategic growth plans.
Prior to joining Penn State Health, Bohenick was chief operating officer for Jackson Siegelbaum Gastroenterology/West Shore Endoscopy Center in Harrisburg. He has also held leadership, finance, business development and strategy positions with Capital BlueCross, Diakon Lutheran Social Ministries, New World Pasta Group and Hershey Foods Corporation.
Bohenick holds a Bachelor of Science in business administration in accounting (magna cum laude) and a master’s of business administration (summa cum laude) focused on finance and strategy from Shippensburg University.
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Ross Darrow, MBA
Vice President and Treasurer, Penn State HealthRoss Darrow, vice president and treasurer for Penn State Health, is responsible for all treasury and cash management activities for Penn State Health, including oversight of the organization’s various investment portfolios.
He has more than 20 years of experience in health care consulting, investment banking and treasury management, including director of treasury services for the Bon Secours Health System in Maryland. He also co-managed Bon Secours Community Investment Fund, focusing on low-interest loans to enable affordable housing, community development and job creation in markets served by the health system and around the world.
Darrow spent much of his career working with and for not-for-profit organizations and has served on the Board of Child Care board of directors, a nonprofit family and child services organization in Maryland.
Darrow earned a Master of Business Administration from the University of Maryland, a Master of Science from the University of Maryland University College and an undergraduate degree in finance from the University of Scranton.
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Todd Stanton, MS
Managed Care Officer, Penn State HealthTodd Stanton began his tenure at Penn State Health Milton S. Hershey Medical Center in 2008 and currently serves as the managed care officer for Penn State Health.
Stanton has more than 30 years of health care industry experience with Keystone Mercy Health Plan, Independence Blue Cross, First Health Services Corporation and the Virginia and Kansas Blue Cross and Blue Shield plans. His experience includes underwriting and actuarial services, financial analysis and reporting, provider contracting and system administration.
Stanton received his Master of Science degree from the University of Pennsylvania and earned a certification in business strategy and leadership from the Wharton School of the University of Pennsylvania. He has a degree in mathematics from Fort Hays State University in Hays, Kan., and completed the Community Leadership Series in Harrisburg.
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Tom Stoessel, MBA
Executive Vice President, Chief Strategy Officer and Chief Transformation OfficerAs executive vice president, chief strategy officer and chief transformation officer, Tom Stoessel is responsible for the growth of the Penn State Health system, with a focus on enhancing coordination, fostering innovation and creating maximum value for patients, employers, referring physicians and others.
Stoessel oversees the systemwide development and administrative leadership of clinical service lines and virtual care strategies and seeks ways to drive innovation in the delivery of care. His responsibilities also include administrative oversight of strategic planning, health network development, and marketing and communications functions for the health system.
He has extensive experience in strategic planning, market development, physician network development, clinical program development, mergers and acquisitions and academic affiliations, as well as a background in marketing, branding and crisis communications and issues management.
Stoessel previously served PinnacleHealth as senior vice president, strategic planning and business development where he developed the high-level strategic direction for the organization. He held ultimate responsibility for year-over-year growth of all health system service and product lines and the development of new ventures and businesses. Stoessel also served in a leadership capacity for all merger, acquisition and affiliation activity, including hospital system expansion, as well as growth of the primary and specialty care physician network.
Prior to PinnacleHealth, Stoessel was senior vice president and chief strategy officer for Mount Nittany Health System where he produced significant growth and expansion, including a complete rebranding, development of a new inpatient tower, expanded emergency department, launch of an affiliated cancer institute, consummation of a master academic affiliation and the founding and build-out of the employed physician network.
Earlier in Stoessel's career, he was a shareholder in one of Pennsylvania’s largest marketing and strategic planning consultancies.
Stoessel earned a Master of Business Administration from Penn State’s Smeal College of Business and holds a bachelor’s degree from Penn State University’s College of Communications.
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Paula Tinch, CPA
Senior Vice President and Chief Financial Officer, Penn State HealthPaula Tinch serves as senior vice president and chief financial officer for Penn State Health, where she is responsible for managing the health system’s finances, including financial planning, management of financial risks, revenue cycle, treasury and financial reporting.
Tinch was previously senior vice president of finance for Rochester Regional Health in upstate New York, where she oversaw the core financial aspects of the $2.2 billion integrated health system. She led the teams responsible for the financial operations of the health system’s five major acute care hospitals, senior living facilities, primary care and specialty physician office sites and multiple specialty programs. When Rochester General Hospital began a $260 million renovation project, she took on the additional responsibilities of the hospital’s chief financial officer.
Tinch also spent 11 years with Excellus Health Plan, a $5 billion health insurance provider, where she served in several progressive roles, including as director of finance. She also served on the finance committee of both the National Center for Missing and Exploited Children and Willow Domestic Violence Center in Rochester.
A certified public accountant, Tinch earned a bachelor’s degree in accounting at Binghamton University, New York.
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Tracy Williams, MBA
Vice President, Financial Services, Penn State HealthTracy Williams oversees the finance operations of Penn State Health and Penn State College of Medicine in collaboration with Penn State. Her responsibilities include financial reporting, capital and operating budgeting, reimbursement activities, tax matters and the design and implementation of external audit and internal controls. She also leads due diligence efforts and business planning related to the expansion of Penn State Health and its subsidiaries.
Williams oversees the strategic development of financial systems to effectively portray the legal structure of financial records across the organization. This oversight includes compliance with internal controls defined by the federal law the Sarbanes-Oxley Act.
With more than 22 years of experience in health care financial administration, Williams’ career includes roles at both for-profit and not-for-profit health care organizations. She serves on the board of directors of the Centre County Oncology Joint Venture and Pennsylvania Psychiatric Institute. Before joining Penn State Health, Williams was a controller for a national long-term care and long-term acute care hospital as well as a public accounting firm.
Williams earned a Master of Business Administration from Lebanon Valley College and a bachelor’s degree from Penn State. She is a member of the Healthcare Financial Management Association, the Institute of Management Accountants and the American Institute of Certified Public Accountants.
Biography