Free medical interpretation services are always available for patients and their families in more than 150 languages and dialects, as well as American Sign Language. Interpretation options include video chat and telephone service. On-site sign language interpreters can be arranged in advance. Notify any staff member if you would like an interpreter or call Interpreter Services at 717-763-3082.

Under no circumstances should a non-certified medical interpreter be used as an interpreter.

Nonclinical translations

Google Translate can be used to translate signs, menus and nonclinical documents and conversations in more than 130 languages. Download the app from Google Play or the App Store.

To use Google Translate on a laptop, tablet or desktop computer, go to translate.google.com.

The Café in the Atrium is open Monday through Friday, 6:45 a.m. to 3:30 p.m. It is closed on weekends.

Our cafeteria, The Hearth, serves meals during the following times:

• Breakfast: 7:30-10 a.m., Saturday and Sunday only
• Lunch and dinner: 10:45 a.m.-6:30 p.m., seven days a week

The Hearth offers vending machines with sandwiches, salads, snacks and beverages and is open every day, 24 hours a day.

In-room phones

For your convenience, there is no charge for local calls or calls to other extensions within the medical center. To make a local call, dial “9” first, followed by the phone number.

Cell phones

Cell phones may interfere with clinical patient monitoring equipment. For that reason, some patient rooms and other care areas may not allow you to use them. Signs will indicate if cell phone use is not allowed.

Internet Access

All patient rooms and select visitor areas in the Medical Center have free wireless internet access.

1. Connect to ATTWIFI from your laptop or mobile device.
2. Open your browser.
3. Agree to terms of service.

No sign-in required.

We encourage you to be cautious when disclosing personally identifiable or sensitive information while on any shared, public network, including ours.

If you have any questions, ask one of our hospital staff for instructions on using our network to connect to the internet.

Our waiting areas have furniture and amenities to make each stay comfortable for families and visitors. If a volunteer is staffing the waiting area, visitors are asked to check in upon arrival.

The Gift Shop is located on the first floor of the Medical Center. Flowers, candy, magazines, books, jewelry, decorative items, toys and greeting cards are available, as well as various toiletries and comfort items, such as socks and clothing.

Due to limited space and to maintain infection control, flowers, plants and balloons are not allowed in some patient care areas. Check with the patient’s nurse before ordering these items. Because some patients have allergies, please request delivery of Mylar balloons rather than latex.

To purchase a gift and arrange delivery to a patient’s room, call the Gift Shop at 717-763-2188.

The Pastoral Care Services department provides spiritual and emotional support to patients and their families upon request. Patients may also invite their own spiritual leaders to provide for their spiritual and emotional needs.

Chaplains are available Monday through Friday. To contact the chaplain on call, contact the switchboard operator at 717-763-2100.

With the exception of holy days and holidays, Holy Mass is celebrated in the chapel:

• Monday through Friday: 6:10 a.m.
• Saturday: 8 a.m.
• Sunday: 9:30 a.m.
• Interfaith prayer service: noon-12:10 p.m.

Daily services are also televised on channels 11 or 14.

The Sacrament of the Sick, as well as reception of the Eucharist, is offered to Catholic patients. To speak with a chaplain or to request the Sacrament of the Sick or Communion, dial 0 to reach the operator.

Valuables

We encourage patients to leave all valuables at home or have a family member take them home for you. The Medical Center does not assume responsibility for any lost belongings.

Lost and Found

The staff will tag identifiable items left behind in a patient care area. They will contact you and store the item(s) on the unit for seven days. Items must be picked up within that time. We recommend you label all items you bring with you. Unidentifiable items found within the Medical Center are turned in to the main Information Desk. As required by law, items of value, such as jewelry and currency, are turned over to the Pennsylvania Department of Revenue annually. Call 717-763-2100 about any lost or found items.

• Directions to Penn State Health Holy Spirit Medical Center (Google Maps)
• Navigate our hospital with our new Penn State Health Go app
• Campus map (PDF): Our detailed map will help you navigate your way around the Holy Spirit Medical Center main campus.

General patient and visitor parking is available 24 hours a day, seven days a week, in the main parking lot of the hospital. For your convenience:

• Courtesy vans can pick you up from the main parking lot from 5:30 a.m. to 8:30 p.m., Monday through Friday (hours may vary).
• Valet parking is available from 6 a.m. to 6 p.m., Monday through Friday. An associate will park your car and get it for you when you are ready to leave. Hours may vary.

If you have any questions, stop by our concierge desk outside the Emergency Center. Concierge services are available between 7 a.m. and 3 p.m., Monday through Friday. Hours may vary.

• Capital Area Transit (CAT) - for complete bus schedule information, call 717-238-8304 or visit cattransit.com.
• CAT’s Paratransit/Share-A-Ride-Dauphin County - to schedule a ride, call 717-232-6100.
• Cumberland County Transportation (provided via RabbitTransit) - to schedule a ride, call 717-846-RIDE (7433) or 800-632-9063.
• Perry County Transportation Authority - to schedule a ride, call 877-800-RIDE (7433).