Transfer Center Liaison - Patient Logistics (NIGHTS)

Penn State Health - Penn State Health Corporation

Location: US:PA: Hershey
Work Type: Full Time
FTE: 0.90
Shift: Night
SHIFT/ WEEKEND Differential: 
Night Shift Differential: $2.50/hour
Hours: 6:30p - 7:00a; Every 3rd weekend
Recruiter Contact: Garrett C. Kieffer at 
[email protected]

SUMMARY OF POSITION:

Responsible for accepting incoming referral information for all PSH entities via multimedia, managing patient placement at PSH community hospitals, as well as collaborating and supporting the patient placement staff at PSH Hershey Medical Center. Coordinates, prioritizes, and optimizes patient flow for the Penn State Health system using knowledge of clinical and operational activities throughout the hospital network.


ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: 

  • Triage patient transfer requests from external medical sites to the best PSH hospital based on the patient's clinical needs, services available at each PSH hospital, and proximity to the patient's home community. 
  • Collect clinical information to determine patient's level of care while collaborating with providers to arrange acceptance by the attending physician. 
  • Monitor bed availability and coordinate bed assignments for all patients receiving care in an inpatient or outpatient bed and for patients being transferred between units and from outside facilities to maximize bed utilization. 
  • Communicate with referring hospital to coordinate transportation arrangements and provide an assigned bed. 
  • Communicate clinical information to transportation company, physicians, physician designees, referring facilities, and charge nurses. 
  • Ensure safe and timely placement of patients based on admission status, physician requested level of care, patient's clinical information and nursing units admission/discharge criteria. 
  • Maintain the patient transfer and flow software to accurately reflect physical location of all patients occupying an inpatient bed and/or ancillary holding area. 
  • Complete patient registration on urgent admissions to include accurate demographic and insurance information, and appropriate visit type. 
  • Assign and enter downtime medical record and encounter numbers as appropriate and ensure the registration and clinical systems are in sync after experiencing a down time in either system.  


MINIMUM QUALIFICATION(S):

  • Bachelor's degree in Nursing required
  • Three (3) years' Critical Care Nursing experience required 
  • Currently licensed to practice as a Registered Nurse by the Pennsylvania Board of Nurse Examiners required


WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. 

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. 

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.


This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained