Volunteer and Help Make a Difference
Interested in donating your time and talents to help make someone’s day brighter? Join our team of dedicated volunteers who help create a welcoming and supportive environment for patients, families and staff. Whether you're offering comfort, lending a helping hand or simply sharing a smile, your time and talents can make a real difference.
Volunteer opportunities
Volunteers serve in a variety of roles at Penn State Health Holy Spirit Medical Center, including but not limited to:
- Patient Experience – Provide comfort items by bringing the Comfort Cart through waiting areas and patient rooms.
- Outpatient Surgery – Greet and direct patients and guests to the appropriate surgical waiting areas upon admission. Assist with the check-in process, support the waiting room attendant, and help staff with daily operational tasks. Available weekdays only, from early morning to early evening.
- Cath Lab Waiting Room attendant – Greet and direct patients and guests to the appropriate surgical locations, assist with the check-in process, and support the waiting room attendant. Early morning shift.
- Patient Companion – Spend one-on-one time with patients or families by playing a game, reading, watching movies or putting a puzzle together.
- Entrance greeters and wayfinders – Help direct patients, families and visitors to various destinations. Must be able to push a wheelchair.
- Emergency Department patient partner – Serve as a connection between patients, their waiting families and the staff. Complete comfort rounds, offer amenities and provide an excellent patient experience. Various shifts and days are available.
- Pet Therapy – Bring your certified therapy companion to the hospital to deliver joy and comfort to patients, families, visitors and staff. All therapy pets must be registered through one of the approved organizations provided by our volunteer services team.
Volunteer application process
All volunteers need to submit an application, attend an orientation and complete an interview. Additionally, volunteers must complete background checks and a health screening.
Who can volunteer?
All volunteers must be 16 or older to volunteer. We ask volunteers to commit to volunteering 100 hours within the first year.
Due to mandatory state requirements for volunteering, we are unable to accommodate short-term volunteer service. Also, we are unable to accommodate court-ordered community service. A variety of shifts (daytime, evening and weekend) are available.
Application process
- Complete online Volunteer application. Once the application is completed, the volunteer coordinator will contact you to attend an orientation.
- Attend a volunteer orientation. This is an opportunity to learn about volunteer policies and opportunities and take a tour of the hospital.
- Complete an interview with the volunteer coordinator. You will meet with the volunteer coordinator to discuss your interests and background. The interview is an opportunity to bring up questions you may have about volunteering and to match your skills and talents with the needs of Hampden Medical Center. Because volunteers are asked to commit to work the same day and time each week, please come to the interview prepared with your availability.
Additional volunteer requirements
Criminal background checks:
- Pennsylvania Access to Criminal History (online and free of charge)
- Pennsylvania Child Abuse Clearance (online and free of charge)
- FBI fingerprint-based background check (register online, fee applies)
Clearances are valid for five years. If you have already completed the clearances listed above and they are less than five years old, you do not need to complete new ones. Please provide copies of your existing clearances to the volunteer coordinator.
Health screening
We ask that you provide documentation of vaccinations:
- Diptheria
- Measles
- Mumps
- Pertussis (Tdap)
- Rubella (MMR)
- Tetanus (adult)
- Tuberculosis (TB)
- Varicella (Chickenpox)
If you do not have documentation of the above, our Employee Health department can assist you.
Instructions and the required forms will be provided at orientation.
