Penn State Health - Pennsylvania Psychiatric Institute
Location: US:PA:Harrisburg
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: Monday to Friday 7:00am to 3:30pm
Recruiter Contact: Brie Kissell at [email protected]
**Please note: In fall 2026, the Pennsylvania Psychiatric Institute is relocating inpatient services in Harrisburg, Pennsylvania to Holy Spirit Medical Center in Camp Hill. Our team is working closely with the Holy Spirit Medical Center Behavioral Health team and the Penn State Health Department of Psychiatry and Behavioral Health to ensure a smooth and coordinated transition.
SUMMARY OF POSITION:
The Front Desk Secretary coordinates and facilitates the flow of patient information from admission to discharge. Areas of responsibility include reception, information processing, and the management of the medical record. The Secretary must present a positive, proactive professional image as the first point of customer contact in the program, recognizing the importance of interpersonal skills in delivery of service to internal and external customers.
MINIMUM QUALIFICATION(S):
- High School Diploma or equivalent
- PA Act 31 Child Abuse Training Certificate
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY Penn State Health Psychiatry and Behavioral Health?
“Penn State Health is fully committed to providing critical psychiatric and behavioral health services throughout central Pennsylvania,” said Dr. Erika Saunders, chair of the Department of Psychiatry and Behavioral Health at Penn State Health. “By unifying these services and combining the strengths of our professionals, we are enhancing patient care, efficiency, collaboration and innovation.” We are healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.