Penn State Health - Penn State Health Corporation
Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p; rotating on call responsibility
Step into a mission-critical leadership role where operational excellence meets life-saving impact.
Penn State Health Milton S. Hershey Medical Center — a nationally recognized academic medical center and Level I Trauma Center — is seeking a Manager, Patient Logistics to lead the coordination of patient flow and transfer operations across the organization. This role sits at the heart of hospital throughput, ensuring patients move safely, efficiently, and seamlessly through every point of care.
Why This Role Matters
As Manager of Patient Logistics, you will oversee Bed Management and the PSHMC Transfer Center, driving real-time decisions that directly influence patient access, clinical outcomes, and organizational capacity. Your leadership will help ensure the right patient is in the right bed at the right time — every time.
Key Impact Areas
Operational Leadership
- Direct day-to-day patient flow operations across all admission sources
- Oversee timely inpatient bed assignments and placement escalation processes
- Provide rapid response to urgent placement needs and capacity surges
Transfer Center Excellence
- Manage safe, efficient transfers from regional and national referring institutions
- Partner with physicians, nursing, and clinical teams to refine transfer protocols
- Strengthen referral pipelines in collaboration with Marketing & Communications
Throughput Optimization
- Continuously evaluate and enhance patient placement workflows
- Collaborate with physician groups, ancillary services, and operational leaders
- Drive protocol improvements that elevate access, safety, and experience
The Ideal Leader
We’re seeking a dynamic healthcare operations leader who thrives in fast-paced environments, excels at cross-functional collaboration, and brings a data-driven mindset to patient flow and logistics strategy.
MINIMUM QUALIFICATION(S):
- Bachelor's degree in Nursing or a Master's Degree in Nursing required.
- Five (5) years related work experience required.
- Registered Nurse currently licensed to practice by the Pennsylvania Board of Nurse Examiners required.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
- Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH CORPORATION?
There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.
Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
Union: Non Bargained
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