MyChart by Penn State Health provides Penn State Health patients and patients of provider groups that use MyChart by Penn State Health, personalized and secure online access to portions of their medical records.

With MyChart by Penn State Health, you can:

• Schedule and manage medical appointments
• View your health information, including medications, allergies and test results
• Request prescription refills
• Access trusted health information resources
• Message your care team

MyChart combines information from participating Penn State Health providers into a single patient portal experience. Patients can schedule appointments, view test results, manage prescriptions, communicate with care teams and access health information from one secure account.

Yes. MyChart by Penn State Health is a free service.

Several options are available to sign up for MyChart by Penn State Health:

• A member of our staff can set up your account before or after an appointment while you're at the check-out desk or in the waiting room.
• Use a MyChart activation code on your After Visit Summary or on a billing statement.
• Use the MyChart activation link sent by Penn State Health in a text message (SMS) from 57296 or an email from [email protected]. For your security, Penn State Health will never ask for your password, Social Security number, or payment information to activate your MyChart account.
• You can self-sign up online to create a MyChart by Penn State Health account by matching your information against what is on file in your medical record or with third-party identity verification.

Yes. Download the app using the buttons below or search for MyChart on the App Store or Google Play. Select Penn State Health as your health care organization.

You need a computer or mobile device with Internet access and an up-to-date browser (such as Edge, Chrome, Firefox or Safari). You can also use the MyChart mobile app. 

You can request an activation code on the sign-up page. You can also contact us at [email protected] or call the Penn State Health MyChart Help Desk at 844-614-3742. After we verify your information, you will receive a new code.

For your security, your activation code may expire. If you believe you have an expired activation code, email us at [email protected] or call the Penn State Health MyChart Help Desk at 844-614-3742.

For assistance with registration, login issues or password recovery contact the Penn State Health MyChart Help Desk:

• Email: [email protected]
• Call: 844-614-3742

Technical support is available Monday through Friday from 6 a.m. to 9 p.m. and Saturday from 6 a.m. to 2 p.m.

Yes. Patients who previously used My Health Patient Portal, IQ Health, CareSpace, Your Health File, FollowMyHealth or Healow should create a MyChart by Penn State Health account to access future services and information through Penn State Health’s new patient portal.

After you create your MyChart by Penn State Health account, you can link it to other MyChart accounts. 

1. Sign up for MyChart by Penn State Health.
2. Log into MyChart
3. In the Menu, go to the Sharing section and select Link my Accounts.
4. Search for the health organization where you already have a MyChart account. Select link account next to the organization.
5. When prompted, enter your login credentials for your other MyChart account.

On Monday, Oct. 26, 2026, all legacy Penn State Health patient portals will transition to read-only access. No new information, updates or communications will be added to these portals. This includes: My Health Patient Portal, IQ Health, CareSpace, Your Health File, FollowMyHealth (Berks Cardiology) and Healow (PCCMA).

Patients should use MyChart for future appointments, messages, test results and managing their health care.

Your MyChart information comes directly from your electronic medical record at your provider’s office. Ask your care team to correct any inaccurate information during your next clinical visit. Your health information is reviewed and updated in your electronic medical record after each visit.

Yes. Through proxy access, authorized parents, legal guardians, caregivers and family members can access the MyChart by Penn State Health records of a family member, friend or someone under their care. You must be at least 18 years old to have proxy access to another person's medical record.

To give someone access to your medical record:

1. Log into MyChart by Penn State Health.
2. Click the Profile on the upper-right corner of the screen.
3. Click Manage friends and family and then invite friends or family. 
4. Submit the online request form.

Requests can also be made in person at an appointment if both the patient and requestor are present.

Proxy access allows parents, legal guardians, family members or caregivers the ability to access a patient’s health information in MyChart. Requests for proxy access can be granted by an adult patient (age 18 or over) through the patient’s MyChart account. 

Yes. MyChart by Penn State Health is a secure website that protects your health information. It uses safe, encrypted technology that follows all state and federal privacy laws. We take your privacy seriously and take every step to keep your health information safe.

• Only registered users can access their account with a secure activation code.
• You will log in with your personal username and password. 
• On mobile devices, you can also use Face ID or fingerprint login. 

Protecting your privacy and personal information is a top priority for Penn State Health.

Remember:

• Official MyChart by Penn State Health emails come from [email protected].
• Never share passwords or verification codes.
• Be cautious of unexpected emails requesting personal information.
• Contact the Help Desk if a message seems suspicious.Call 844-614-3742 or email [email protected].
• Penn State Health will never ask for your MyChart password by email or text message.

Learn how to recognize suspicious messages and protect your information.