A visit from family and friends can make a real difference for a child receiving care at Penn State Health Children’s Hospital. But right now, with COVID-19 cases surging in our region, we have to take steps to protect your vulnerable child, our other patients and you.

COVID-19 Patient Visitation Policy

Penn State Health is committed to the safety of patients, staff, visitors and the general public. Due to the continued presence of COVID-19 in the region, Penn State Health is not allowing visitors who are not family/support persons in any of its facilities. Additional changes have been made to the guidelines for family/support persons. Adult inpatients, outpatient surgery patients and patients receiving outpatient procedures may have one designated family/support person per day. The family/support person is not permitted to stay the night. Adult patients accessing emergency departments or clinics are also permitted one family/support person to accompany them. 

Pediatric inpatients, outpatient surgery and outpatient clinic patients may have two family/support persons per day.

Per the visitation restriction policy, no visitors, aside from patient-designated and exception approved family/support persons, are allowed at this time.

View the visitation restriction policy for detailed information.

Call the CareLine

The CareLine is available 6 a.m. - 10 p.m., 7 days a week, holidays included, to answer questions about your visit.

Call 800-243-1455 (toll-free)

Map your drive

Use this address for online maps or GPS:
600 University Drive
Hershey, PA 17033

Google Map

Visitors resources

Visiting hours, policies, and information

Visiting hours: Every day from 9 a.m.-9 p.m.

Directions and parking

Dining and lodging

Contact a patient