Overview

Penn State Health now has two convenient options to get care On Demand. 

Urgent Care

From coughs and sore throats to minor skin irritations and joint pain, we have you covered. You can get help for urgent clinical care needs and common concerns - on your schedule and in about 10 to 15 minutes!

When should I use OnDemand Video Visits?

OnDemand Video Visits can be used for minor issues, like:

  • Minor cold or flu symptoms
  • Mild rashes or skin irritations
  • Other minor concerns

OnDemand Video Visits should not be used for severe symptoms, like:

  • Severe chest pain
  • Difficulty breathing or shortness of breath
  • Any other symptom that feels life threatening or requires immediate medical attention

If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. For immediate help with a mental health crisis, call 988 to reach the Suicide and Crisis Lifetime. PSH on-demand video visits provide convenient 24/7 access to medical care for common illnesses, minor injuries, and other non-emergency health concerns. 

Benefits

  • Video visits with board-certified doctors from anywhere
  • High-quality care any time, 24/7
  • Diagnosis, prescriptions, referrals and more 
  • Standard copays apply based on your medical insurance plan. $59 standard charge for those without insurance
  • Free app download and enrollment

OnDemand Specialties

Need to see a specialist? With the Penn State Health service, you can get expert care without leaving home.

Sign-up is free and easy

  1. Download our iOS or Android mobile app or visit the OnDemand page. Be sure to use Google Chrome as your browser for the best experience.
  2. Complete your registration.
  3. Set up your username and password, and you’re ready to get started.

For all health care issues using the app, select insurance plans are accepted. Typical costs are comparable to standard copays.

Check with your insurance provider to make sure you understand your insurance coverage for virtual appointments.