Payment methods accepted

  • VISA, Mastercard and Discover
  • Apple Pay and Google Pay
  • E-checks are also accepted

The Google Chrome browser is suggested to access the online bill pay applications.

Payment process

Patient billing statement with bill number  

If your statement looks like this, please click on the link below the image to pay your bill.

Bill number billing statement example

The guarantor's last name, guarantor's date of birth (the person responsible for payment) and the bill number are required to login and process payments.

Pay online now

Patient billing statement with medical record number  

If your statement looks like this, please click on the link below the image to pay your bill.

Medical record number billing statement example

The patients birth date and medical record number are required to login and process payments.

Pay online now

Frequently Asked Questions

What bills can I pay using this service?

Patient balances due to Penn State Health Holy Spirit Clinic (e.g. physician bill) and Penn State Health Holy Spirit Hospital (e.g. hospital bill).

How will my payment be applied to my balance?

Unless specified, payments received will be posted to the oldest balance first. Please note if you have outstanding balances with a collection agency, your payment could be applied to this account.

I have insurance coverage. Why did I receive a bill?

As a courtesy to you the patient, Penn State Health and Holy Spirit bills your insurance company directly for services rendered. If a balance due is shown, the charge is now your responsibility. If you feel that your insurance company has paid your claim incorrectly, please contact your insurance company.

Where can I find my Penn State Health Holy Spirit Record Number (MRN)?

You can obtain your patient medical record number from the Penn State Health Holy Spirit billing statement received in the mail. Other ways to obtain your medical record number include:

  • Your patient after visit summary, which is given to you at the end of each doctor's office visit
  • Your appointment notices, which you receive by email
  • By calling the Customer Service Department at 1-800-254-2619 or 717-531-5069

When will my account reflect my payment?

After your payment is processed, balances will be adjusted and updated within 48 hours on this website.

If I need help or have a question, whom should I contact?

If you have a question or comment regarding your bill, please contact the Customer Service Department at 1-800-254-2619 or 717-531-5069 between 8:00AM and 5:00PM Monday through Friday.

How can I make a payment online for my Penn State Health Holy Spirit bill?

We accept Visa, Mastercard, and Discover. We also accept Debit Card payments, Apple Pay and Google Pay and e-Checks.

Save up to 13% with AblePay Health

Did you know you could save up to 13% on your out-of-pocket medical expenses with AblePay Health? AblePay is NO COST to you as a patient, works with any primary health insurance and is accepted at all Penn State Health locations. Visit ablepayhealth.com/pennstate to learn more and enroll so you can take advantage of this valuable program. If you have additional questions, please contact AblePay directly at 484-292-4000.

Your rights and protections against surprise medical bills 

In accordance with federal law, the No Surprises Act, Penn State Health is committed to protecting patients from balance billing or receiving surprise bills.