Contacting a patient
To inquire about a patient's room or telephone number, call 717-763-2190.
Interpreter and special communications
Free interpretation services are available for patients and their families in more than 150 languages and dialects, as well as in American Sign Language. Interpretation options include video chat and telephone service. On-site sign language interpreters can be arranged in advance. Notify any staff member if you would like an interpreter. Under no circumstances should anyone under age 18 be used as an interpreter.
If you have a question or concern that you feel hasn’t been answered or addressed fully at any time, we urge you to reach out to our patient liaisons. This could be a question about your care or any aspect of our facilities or services. Our patient liaisons will help you get to the right person or department, and will stay involved to aid in the resolution of your issue.
The patient liaison office is open Monday through Friday, 7:30 a.m. - 4:30 p.m. Call 717-763-3082.
If you call at a time when the patient liaisons are not available, leave your name, phone number and a brief description of your concern. Our staff will contact you as soon as possible.
Voicing your thoughts about the care you receive helps us to improve the quality of care we provide. We value your opinions and appreciate your candidness.
To comfort patients and provide for their spiritual needs, Penn State Health Holy Spirit Medical Center provides professional chaplains and trained volunteers who visit patients and family members throughout the hospital.
With the exception of holy days and holidays, Holy Mass is celebrated in the chapel according to the following schedule:
Monday through Friday: 6:10 a.m.
Saturday: 8 a.m.
Sunday: 9:30 a.m.
Interfaith prayer service noon to 12:10 p.m.
Daily services are televised and can be viewed by the patients on Channels 11 or 14. The Sacrament of the Sick as well as reception of the Eucharist is offered to Catholic patients. To speak with a chaplain or to request the Sacrament of the Sick or Communion, you or your family may dial 0 to reach the operator. You also can ask the chaplain to inform your pastor, rabbi or spiritual leader that you would welcome a visit. If you’d like to speak with a Spiritual/Pastoral Care staff member, call 717-763-2100.
Tell a nurse or any member of the Penn State Health Holy Spirit Medical Center team if you have a security concern. Security staff are available 24 hours a day.