Supervisor Quality Compliance & Point of Care

Penn State Health Milton S. Hershey Medical Center


Location:  US:PA:Hershey

Work Type:  Full Time

FTE: 1.0

Shift:  Days
Hours:  Days




Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: Manage the day-to-day operations of the section. Coordinate activities and set goals for Laboratory Quality & Compliance and Laboratory Point of Care staff at all sites. Establish and manage the program for point of care testing at clinic sites including training and competencies. Establish and supervise a comprehensive safety program at all laboratory sites. Evaluate and select new point of care equipment, technologies and computer applications to support operations. Establish standardized procedures and maintain timely review. Manage liaison activities of the section. Manage staff to include interviewing, performance evaluations, time keeping, work assignments and disciplinary actions. Establish and supervise a comprehensive quality management program at all laboratory sites. Ensure compliance of the laboratories with applicable federal and state laws. Work with laboratory administration and financial liaison on budget preparation and management. Establish initial and continuing training of personnel for positions



Bachelor's degree a scientific or healthcare area plus 3 years experience in Quality management required.

Valid driver's license required.


Applicants trained outside of the United States must provide documentation of equivalency evaluation of their education and training to ensure it is equivalent to CLIA requirements. The equivalency evaluations will be performed by a nationally recognized organization. Ex. National Association Credential Evaluation Services, Inc. (NACES), the Association of International Credential Evaluators, Inc. (AICE). The applicant is responsible for paying the cost of the equivalency evaluation.



Excellent communication skills and customer service skills required.

Excellent computer and project management skills required.

Expert technical knowledge and skills required.

Expert regulatory knowledge related to laboratory operations required.


Supervisory experience preferred.

Knowledge of budgetary processes, human resources policies and union contacts (if applicable) preferred.



If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report.  This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.


Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.


Union: Non Bargained