Location: US:PA:Camp Hill
Work Type: Full Time
Hours: Monday - Friday
Responsible and accountable for the creation, management, and maintenance of provider templates. Ensures templates follow all applicable access policies. This role exists to continuously improve the patient experience as it relates to patient scheduling and appointing, provider visit cycle and all associated metrics.
High School Diploma or equivalent required.
Five (5) years of experience required.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of provider specialties
Ability to analyze backlog verses time scheduled
Excellent customer service, communication and computer skills
Training in continuous process improvement techniques
Basic knowledge of MS Office programs and tools, especially Excel
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.