Senior Benchmark Consultant - Quality Systems Improvement

Penn State Health Milton S. Hershey Medical Center


Location:  US:PA:Hershey

Work Type:  Full Time

FTE: 1.00

Shift: Days
Hours: Days





Consults, trains, and advises financial, operational, and clinical leaders in the utilization of relevant comparative data sources to guide the process of identifying opportunities for improved performance. Supports senior management in improvement initiatives, elevating the understanding of opportunities for improvement and supporting the analyses needed to make effective decisions. 

This position will leverage best practice from the organization as a whole with a dedicated focus on leveraging the Adult U.S. News & World Report (USNWR) Benchmarking program including administration of the US News Hospital Data Insights tool.


Penn State Health Milton S. Hershey Medical Center offers exceptional benefits with no waiting period, multiple time off programs and tuition programs to help our employees meet their career goals!




Bachelor's Degree business, statistics, finance, MIS, or directly related field required.


3 years direct experience in data and reporting-intensive position with demonstrated results in developing and distributing benchmark data, reports, dashboards and other key indicators required.



Demonstrated Understanding of financial analysis required.

Proficiency in Excel and Access required.

Excellent written and oral communication skills required.


Project management skills preferred.

Experience using Action O-I data (Thompson, Reuters) preferred.

MBA or MPH preferred.

Black Belt Certification is preferred



If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report.  This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.


Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.


Union: Non Bargained