Quality Improvement Advisor - Quality Systems Improvement

Penn State Health Milton S. Hershey Medical Center


Location:  US:PA:Hershey

Work Type:  Full Time

FTE:  1.0

Shift:  Days
Hours:   Varied



Penn State Health’s Quality Systems Improvement team is seeking a Quality Improvement Advisor to join us in our mission to provide superior healthcare quality, safety, and operational outcomes.

As an integral partner to leaders, clinicians, and other team members, this position will design, develop and coordinate Quality Improvement (QI) and (PI) initiatives.  

The Quality Improvement Advisor will manage projects and multidisciplinary teams, providing consultation and support for improvement initiatives in order to accomplish measurable quality outcomes. This position will employ a performance improvement methodology, tools and techniques in a clinical environment in order to achieve institutional goals.  This will include interpreting and presenting quality and safety data with processing and analysis.  


This individual will be assigned varying projects as organizational needs change, and will be involved closely throughout the whole process.  The Quality Improvement Advisor will apply project planning and management to effectively meet outcome, time, and budget parameters, and will ensure institutional quality outcomes through leadership, curriculum development and stakeholder assessment. 

As a change agent, the individual selected for this role will help to identify, prioritize, implement, and evaluate opportunities to improve organizational functions and systems, and will designate task forces to facilitate interdisciplinary, collaborative approaches to improving the quality of patient care and safety. 

This is an excellent opportunity for an adept problem solver who thrives on being tasked with varied projects throughout the organization.   The Quality Improvement Advisor will have a unique opportunity to work collaboratively with physician leaders, nursing leaders, and other experts invested in achieving successful outcomes.


Bachelor’s Degree in Health Care, Engineering, Nursing, Performance Improvement or equivalent field required

2 years of experience in leading and/or participating in quality improvement initiatives, including project management experience

Must have experience providing formal and informal training to project teams on quality improvement tools

Green Belt Certification/training or equivalent required

Project Management certification/training or CPHQ certification or equivalent

Root Cause Analysis certification/training or equivalent required


Masters Degree preferred

Previous healthcare and/or clinical experience preferred, but we are open to individuals in other industries as well

Lean or Six Sigma Black Belt certification/training or Advanced IHI Model for Improvement preferred


Penn State Health offers exceptional benefits beginning day one, stellar tuition reimbursement programs to help our employees grow in their careers, and a strong paid time off program to ensure our employees are able to achieve strong life/work balance.




If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report.  This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.


Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.


Union: Non Bargained