Program Director Affirmative Action & Diversity Metrics

Penn State Health Corporation

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a-5:00p


Responsible for leading the health system’s efforts to advance progress toward workforce diversification and an inclusive work and patient care environment through quantitative and qualitative metrics, including developing required federal reports, such as EEO1, veteran 4212 reports, and certification of affirmative action plans for the health system entities; implementing affirmative action programs for the health system; and providing diversity/inclusion program evaluation support for health system entities.

Responsible for managing the completion of “best practice” organizational applications as a benchmarking tool, and developing and deploying strategies, initiatives and programs, based on the evaluation of diversity and inclusion metrics, to foster a more accessible and inclusive work and patient care environment and to remain competitive in attracting and retaining a talented diverse workforce as well as supporting quality patient satisfaction outcomes.

Ensures equal opportunity for all patients regardless of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status in compliance with ACA 1557, including coordinating the responses to formal patient complaints, and making recommendations for policies, protocols and education to advance patient equity.


Minimum six (6) years experience with significant responsibilities in the development and implementation of affirmative action and equal employment opportunity programs.

Experience with collecting and analyzing data and reports from cloud-based data platforms, with a preference for experience with the Infor system.

Experience in a leadership role directly related to civil rights compliance, preferably in a health care setting.

Experience working on complex analytical projects with diverse teams and developing data driven and outcome-based initiatives to improve DEI decision making and operational efficiencies.


PhD in statistics, industrial/organizational psychology or quantitative data analysis preferred.

Experience in healthcare industry preferred.

Proficiency in a language other than English.

Recent certification as an affirmative action professional.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.