Physician Relations Liaison - Marketing and Communications

Penn State Health Corporation

Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8-Hour Shifts


Responsible for serving as a (non-physician) liaison to and advocate for community-based and affiliate physician practices. Working with physician leadership builds and enhances referral relationships through personal and active communication, promotion of key services, and timely resolution of clinical and/or operational issues. Assists with promoting the Medical Group throughout the region.


Bachelor’s Degree required.

Three (3) years of experience in healthcare/medical practice operations, including referring provider outreach and referral management, or medical sales experience required.

A valid Pennsylvania Driver’s License is required.


Master’s Degree preferred. 

Motivated, self-starter preferred. 

Experience in relationship development preferred. 

Sales or business development experience preferred.


Excellent communication and formal presentation skills (PowerPoint) required. 

Intermediate to advanced level Microsoft Excel skills required. 

Ability to analyze and interpret referral activity data and use Advisory Board Provider Relationship Management system to engage provider network to meet PSH access and growth objectives required. 

Excellent organizational, critical thinking, negotiation and interpersonal skills required. 

Understanding of care continuum and transition of care processes. 

Ability to translate strategic initiatives into tactical action plans.


Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population and the ability to provide individualized, innovative, and specialized care to patients in the community. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.