Medical Office Associate I - Penn State Health Medical Group - Contingency Pool

Penn State Health Milton S. Hershey Medical Center

 

Location:  US:PA:State College

Work Type:  PRN

FTE: 0.10

Shift: Days
Hours: Days

 

 

Penn State Health is a multi-hospital health system serving patients and communities across central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, Penn State Cancer Institute, and Penn State Health Rehabilitation Hospital (jointly owned with Select Medical), based in Hershey PA, Penn State Health St. Joseph Medical Center in Reading, PA, as well as more than 1,300 physicians and direct care providers at 78 medical office locations.

 

Through our core values of Respect, Integrity, Teamwork and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, continuing education and career growth.

 

To learn more, visit pennstatehealth.org.

 

 

JOB SUMMARY:

 

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Duties include, answering and screening telephone calls, scheduling appointments, entering patient charges, payments along with third party billing information and other pertinent information. The priorities of the MOA position are patient registration, customer service and ensuring patient flow is optimal.

 

 

MINIMUM QUALIFICATIONS:

 

High School Diploma or equivalent required

 

 

KNOWLEDGE, SKILLS, & ABILITIES:

 

Basic computer skills

 

Excellent interpersonal skills

 

Ability to effectively interact courteously with a variety of staff and patients

 

Ability to solve problems, or seek assistance from supervisor when necessary

 

Ability to operate a personal computer and general office equipment

 

Ability to maintain effective working relationship with other employees

 

 

PREFERRED QUALIFICATIONS:

 

Prior experience working in a medical office preferred

 

6 months of customer service experience preferred

 

 

In addition to a rewarding career, we also offer great benefits including but not limited to:

 

Paid Time Off and Personal Time

 

Medical Benefits (No waiting period)

 

Dental and Vision Benefits

 

Penn State University Tuition Assistance (Full-Time Employees)

 

Elder Care/Child Care Resources

 

Life Insurance

 

Company Sponsored 401K

 

 

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report.  This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

 

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

 

Union: Non Bargained