Medical Office Associate - DAY SHIFT - Family Practice

Penn State Health Community Medical Group

Location: US:PA:Fleetwood
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 7:30a - 5:00p, with one day ending at 7:00p

SUMMARY OF POSITION:

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Duties include, answering and screening telephone calls, scheduling appointments, entering patient charges, payments along with third party billing information and other pertinent information. The priorities of the MOA position are patient registration, customer service and ensuring patient flow is optimal. 

MINIMUM QUALIFICATION(S):

High School graduate or equivalent required

KNOWLEDGE, SKILLS, & ABILITIES:

Basic computer skills

Excellent interpersonal skills

Ability to effectively interact courteously with a variety of staff and patients

Ability to solve problems, or seek assistance from supervisor when necessary

Ability to operate a personal computer and general office equipment

Ability to maintain effective working relationship with other employees

Ability to lift 25 pounds

Occasional kneeling, pushing/pulling and reaching

PREFERRED QUALIFICATIONS:

Prior experience working in a medical office preferred

6 months of customer service experience preferred

BENEFITS:

In addition to a rewarding career, we also offer great benefits including but not limited to:

Paid Time Off and Personal Time

Medical Benefits (No waiting period)

Dental and Vision Benefits

Elder Care/Child Care Resources

Life Insurance

Company Sponsored 401K



If chosen for this position, you may required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.