Medical Office Associate - Behavioral Health Outpatient Main Campus

Penn State Health Holy Spirit Medical Center

 

Location:  US:PA:Camp Hill

Work Type:  Full Time

FTE:  1.0

Shift:  Varied
Hours:  Monday - Friday, 2 Evenings

 

JOB SUMMARY:

 

The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Our MOAs routinely answer phone calls and provide assistance to patient inquiries. Must be detail oriented with excellent interpersonal and customer service skills. The Medical Office Associate works under the daily supervision of the Practice Site Manager and/or assigned staff.

 

MINIMUM QUALIFICATIONS:

 

High School Diploma or equivalent required

 

KNOWLEDGE, SKILLS, & ABILITIES:

 

Basic computer skills

 

Excellent interpersonal skills

 

Ability to effectively interact with a variety of staff and patients

 

Ability to operate a personal computer and general office equipment

 

Ability to maintain effective working relationship with other employees

 

Ability to solve problems, or seek assistance from supervisor when necessary

 

PREFERRED QUALIFICATIONS:

 

6 months of customer service experience preferred

 

Medical Office experience preferred

 

In addition to a rewarding career, we also offer great benefits including but not limited to:

 

Paid Time Off and Personal Time

 

Medical Benefits (No waiting period)

 

Dental and Vision Benefits

 

Penn State University Tuition Assistance (Full-Time Employees)

 

Elder Care/Child Care Resources

 

Life Insurance

 

Company Sponsored 401K

 

ABOUT PENN STATE HEALTH:

 

Penn State Health is one of the leading teaching and research hospitals in the country.  It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania.  The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA.  It also includes Penn State Health Saint Joseph’s Medical Center in Reading, PA, Penn State Health Holy Spirit Medical Center in Camp Hill, PA, and Penn State Health Hampden Medical Center in Enola, PA.  Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.

 

 

If chosen for this position, you may be required to pass a Post Offer Employment Physical Exam in accordance with the measurements listed in the Work Task Analysis (WTA) report.  This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

 

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

 

Union: Non Bargained d