Interpreter - Patient and Guest Experience Patient Experience

Penn State Health - Milton S. Hershey Medical Center

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Varied
Hours: 8 hours


This position is for a Spanish Interpreter.

This position will function as a “qualified” medical interpreter and will provide interpreter services for patients, families, staff, visitors, physicians, and others regarding consents, medical treatments, discharges, instructions, and other interpreting needs as well. Also responsible for the process of identifying, prioritizing, and completing translation of documents from English/non-English language, non-English language/English. May also facilitate the translation of documents in other non-English languages as well. Other duties include assisting in problem-solving with patient and family communication needs and proactively identifying opportunities for improving services to our limited or non-English speaking patient and family population.


High School Diploma or equivalent required

Knowledge of Medical Terminology required

Minimum of 40 hour training in medical interpretation

Complete at least four (4) continuing education credit hours per year or more to remain competent in identified non-English speaking language

Minimum one (1) year of experience in a healthcare setting as a medical interpreter with strong medical vocabulary

Minimum one (1) year in a role that demonstrates ability to read handwritten and typed documents in English and the target language, speak clear English and the target language, and write in English and the target language

Minimum one (1) year of experience translating, reading and writing documents in English to the target language within a medical setting, with a full command of the English language and knowledge of medical terminology

Successfully pass the Interpreter Skills Test through approved education provider of language interpreter services


Associate's or Bachelor's Degree in a Social Science field or Language highly preferred

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained