(HYBRID) Business Resilience & Continuity Analyst- Emergency Management

Penn State Health - Penn State Health Corporation

Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p
Recruiter Contact: Garrett C. Kieffer at 
[email protected]

**Hybrid, 4 days in the office requirement**


SUMMARY OF POSITION:

Under general direction, promote awareness and education of appropriate and effective Business Resilience and Continuity (BRC) practices throughout the Penn State Health System in collaboration with the system’s emergency preparedness management program. Support designated members of management and authorized departmental personnel in accessing and using specialized software applications, facilitating plan development and respond to end user questions, concerns and suggestions in a timely and effective fashion. Serve as the top departmental technical expert, supporting data collection, information analysis and electronic reporting of Business Resilience and Continuity information.


ESSENTIALFUNCTIONS:

  •  In support of creating optimized, standardized, repeatable and sustainable unit level business continuity plans, communicate with management and others regarding established priorities, scope, authorized activities, designated milestones, status reports, known or foreseen obstacles or hindrances, and completion timeframes. 
  • Conduct business resilience and continuity awareness/education programs including Business Impact Analysis (BIA) and formulating continuity strategies. Serve as a contact for establishing and maintaining system profiles, tables and data dictionaries. 
  • Serve as the primary contact for resolving user authentication matters, initiating vendor support requests, and reporting unplanned outages. 
  • Prepare various documents, which include detailed project management plans, functional test plans, communication plans, implementation status reports, detailed end user documentation, help desk solutions, executive summaries, and technical documents for others inside and outside the organization. 
  • Give oral presentations to multi-disciplinary in-house audiences (i.e. workforce members supporting clinical, academic or research missions), vendors and their support staff, and in-user group settings. 
  • Serve as a Business Resilience and Continuity subject matter expert based upon knowledge of relevant laws, regulations, standards and industry practices. 
  • Maintain knowledge of Organization Resilience Management practices including Crisis Management, Emergency Preparedness, Information Technology Disaster Recovery and Physical Security. 
  • Support data collection, information analysis and electronic reporting of Business Resilience and Continuity information. 
  • Perform regular reviews of system access and use. 
  • Understand and execute a structured project management methodology, lead a single enterprise project or multiple concurrent smaller projects and educate and mentor less experienced employees in their use of project management methodologies.  



MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree plus 3 years of related experience or an equivalent combination of education and experience required.


KNOWLEDGE, SKILLS, & ABILITIES:

  • Microsoft - MS Office advanced skills (Word, Excel, and PowerPoint)
  • Microsoft - Project
  • E-learning / authoring tool experience required.


PREFERRED QUALIFICATIONS:

  • Experience using industry standard software programs as an editor, plan development or as a system administrator
  • FEMA Emergency Management Institute Hospital Incident Command System (ICS) 100, 200, 700 and 800
  • Department of Homeland Security (DHS) - Introduction to Continuity IS 547a course completions are preferred


WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards



This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.