Community Hospital Registration Associate - DAY SHIFT - Revenue Cycle Patient Access

Penn State Health - Penn State Health Corporation

Location: US:PA: Camp Hill
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: rotating 5:00a to 9:30a, every other weekend 3:00p to 11:30p ,3 holidays per year 3:00p to 11:30p
Recruiter Contact: Garrett C. Kieffer at 
[email protected]

SUMMARY OF POSITION:

The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete the patient pre-registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit verification, and reviewing regulatory requirements for admissions, observations, surgical day care visits, ED visits and outpatient services performed in a hospital setting. 

Patient Access serves as the initial stage in the healthcare journey, marking the outset for enhancing the health and wellness of our patients. Our department offers the team the opportunity to work in various settings, including the emergency room and outpatient sites. This allows you to engage with a diverse patient population and collaborate with medical professionals across a wide spectrum of responsibilities. For those looking to further their career in healthcare, this position provides the background and knowledge of insurance and medical terminology. There are opportunities for advancement within the department to Senior Associate roles and Team Lead positions.

MINIMUM QUALIFICATIONS:

HS Diploma or GED required

Six months minimum in a position in a customer service setting required

PREFERRED QUALIFICATIONS:

Medical health insurance knowledge preferred

Medical terminology Revenue Cycle experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. 

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. 

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.


This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email [email protected] or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained