Clinical Psych Specialist - Behavioral Health Outpatient Program Main Campus

Penn State Health Medical Group


Location:  US:PA:Camp Hill

Work Type:  Full Time

FTE:  1.0

Shift:  Days
Hours:  Monday - Friday, 2 Evenings Required




Responsible for working with patients and families as they initiate and proceed through stages of gender affirming care and will also support the workflow of a multidisciplinary treatment team.  Performs patient intakes and readiness assessments for the PATH Clinic, help with navigating insurance/payment challenges, and connect the family with community resources including legal resources.




The percentage of time spent performing essential functions is 95%. Qualified individuals must have theability (with or without reasonable accommodation) to perform the following duties:


Initial source of phone contact for new patients and families, either through self-referral or via primary care provider or mental healthcare provider.  Performs initial phone intake, determines appropriate timing of first appointment at the PATH Clinic. Contacts each new patient and explains expectations, and introduces the multidisciplinary team.


Completes assessments of patient and/or family to evaluate for readiness and explains the goals of gender affirming care.


Offers basic counseling to patients and families regarding benefits, risks, and alternatives to treatment.  Strives to assure maximal patient and family understanding of their health issues and selected treatment plans. 


Documents readiness for gender affirming treatment for all patients and families, and provides written letters of referral when needed.


Coordinates multidisciplinary clinic treatment team meetings and sharing of clinical information within the team.


Provides regular emotional and logistical support to patients and families in a scheduled and ad-hoc basis when immediate needs arise. 


Works with patients, families, and referring providers regarding: medical care, services, and impact to lifestyle, advocacy (school, employment), assists with legal considerations (name changes, gender marker, and birth certificate changes), and coordinates and schedules clinical care conferences


Navigates barriers to insurance reimbursements and works with Revenue Cycle for charges relating to services.


Facilitates referrals and/or connections internally or within the community including: mental health, surgical care and peer supports.


Assists with outreach to community resources


Develops and maintains tracking systems for following patient activity (procedures, visits, consultations, referrals, etc.)


Develops and maintains quality improvement activities as pertains to area of specialty


Organizes and participates in educational and research conferences to include residents, medical students, nursing students, and other personnel as requested.




The percentage of time spent performing secondary functions is 5%.  The following duties are considered secondary to the essential duties listed above:


Perform other duties as assigned.




Master’s Degree in Social Work with 1-2 years effective experience required.       


Minimum of 3-5 years of professional experience in healthcare delivery and/or psychosocial program development.




Advanced knowledge and assessment skills relevant to gender diverse youth and adolescents.


Understanding of gender affirming medical care options.


Interpersonal skills, emotional intelligence and self-awareness.


Awareness of or connection to local community resources.


Moderate to high level of decision making skills.




Penn State Health is one of the leading teaching and research hospitals in the country.  It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania.  The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA.  It also includes Penn State Health Saint Joseph’s Medical Center in Reading, PA, Penn State Health Holy Spirit Medical Center in Camp Hill, PA, and Penn State Health Hampden Medical Center in Enola, PA.  Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine. 



This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.  All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.


Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.