Penn State Health Shared Services
Work Type: Full Time
Under direction of the Enterprise Information Management Department, and the College of Medicine Informatics and Technology department, this role is responsible for assisting with the daily activities and technical leadership within the BI Operations team, focusing on the College of Medicine’s research and education data needs. Will work closely with the operations team to intake, evaluate, and execute support requests from the action request system. Will assist with monitoring the Business Intelligence services and alert appropriate personnel if they are not functioning and available within the agreed upon service level agreements.
Bachelor's Degree plus 2 years of related experience or an equivalent combination of education and experience required.
KNOWLEDGE, SKILLS, & ABILITIES:
Written & oral communication skills required.
Intermediate knowledge of data warehousing, business intelligence & enterprise information management technical and best practice knowledge & skills required.
Familiarity with project management techniques required.
Operational support skills and knowledge of running & maintaining a data warehousing and business intelligence environment required.
Strong relationship management skills required.
Ability to understand business strategies and how to work with supporting technologies to enable the achievement of those strategies required.
Working knowledge with one or more Business Intelligence software suites required.
Adheres to and exhibits our organizational core values as outlined by Penn State Health.
Experience in the healthcare, research, and/or higher-education domains preferred.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, Monday – Friday, email email@example.com or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.